Contract Performance Manager
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Remote
Location: Mexico
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About the role
- All contract performance related activities, typically tied to a customer site.
- Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
- Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising.
- Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
- Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision
- Provide support to manager and senior contracts personnel on assigned contracts
- Function as the liaison for the customer on contract matters
- Includes direct people management responsibility including staffing and performance development.
- Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
- Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles.
- Uses technical experience and analytical thinking.
- Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
- Acts as a resource for colleagues with less experience.
- May lead small projects with low risks and resource requirements.
- Explains information; developing skills to bring team members to consensus around topics within field.
- Conveys performance expectations and may handle sensitive issues.
Requirements
- This role requires advanced experience in the Services & Contract Performance Management (CPM).
- Bachelor's degree from an accredited university or college
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract performance managementproposal negotiationcontract administrationanalytical thinkingtechnical experiencepeople managementstaffingperformance development
Soft Skills
communicationproblem-solvingjudgmentleadershipteam consensus building
Certifications
Bachelor's degree