
Senior Customer Portfolio Manager – Contract Management
Switzerland Global Enterprise
contract
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $137,500 - $229,300 per year
Job Level
About the role
- Serve as a liaison between internal/external organizations and your assigned customer(s)
- Own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity
- Develop and own site customer with a communication plan
- Coordinate and facilitate regular 'Customer facing / meetings' reviewing open items and action plans
- Review existing and new GE Vernova products/services that could provide value for the customer
- Oversee Gas Power warranty and applicable commercial considerations including concessions
- Be responsible for developing outage scope/communicating scope to the field services team
- Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable
- Provide leadership in owning and driving all emergent/forced outage matters to resolution
- Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings
Requirements
- Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7+ years of relevant experience in a power generation industry)
- Minimum of 5-7 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience
- Ability to work up to 50 % of the time at the sites located in California
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer relationship managementcommunication planningparts planningoutage managementtechnical field experienceheavy duty gas turbine experiencesteam power experienceP&L managementbusiness strategy development
Soft skills
leadershiporganizational skillscommunication skillsfacilitation skillsproblem-solving
Certifications
Bachelor’s DegreeAssociates Degree