
Senior Director – Program Management
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Salary
💰 $155,300 - $258,800 per year
Job Level
Tech Stack
About the role
- Serve as the primary DT partner for assigned business functions/segments within the EDGE organization; build trusted relationships and maintain an operating rhythm (QBRs/MORs, portfolio reviews, escalation pathways).
- Translate EDGE business objectives into an actionable roadmap and delivery portfolio; define success metrics tied to business outcomes, reliability, security, and cost.
- Drive EDGE stakeholder alignment on scope, timing, and tradeoffs; ensure executive-ready communications for status, risks, decisions, and value delivered.
- Establish and run a transparent demand intake and triage process (new requests, enhancements, defects, regulatory needs).
- Facilitate prioritization with EDGE business and DT stakeholders; balance run/operate work with change-the-business initiatives.
- Own portfolio planning across the 2026 approved EDGE DT programs/projects: sequencing, dependency management, benefits tracking, and capacity-based roadmapping.
- Work with the CTO organization, support end-user technology experience for laptops, mobile devices, peripherals, and collaboration solutions.
- Support EDGE application delivery and operations for assigned enterprise applications, including reliability, performance, and availability.
- Ensure disciplined release and change management; coordinate major releases, regression testing, cutovers, and hypercare.
- Drive application modernization and rationalization opportunities (decommission, consolidate, reduce technical debt) in partnership with HQ and Segment DT teams.
- Oversee integrations and data flows; coordinate across platform teams to ensure stable interfaces and monitoring.
- Own organizational change management for DT initiatives: stakeholder analysis, communications planning, training readiness, and adoption measurement.
- Partner with functional leaders to manage change impacts, mitigate resistance, and sustain new ways of working post go-live.
- Establish feedback loops (surveys, VOC sessions, usage analytics) and iterate solutions to improve adoption and satisfaction.
- Ensure consistent delivery practices (Agile/Hybrid/Waterfall as appropriate) with clear scope, milestones, dependencies, and risk management.
- Own delivery governance: RAID, executive reporting, quality gates, and decision management; drive timely escalation and resolution.
- Implement standards for documentation, testing, cutover planning, and post-implementation reviews to improve delivery maturity.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent practical experience.
- Progressive DT leadership experience spanning end-user computing/digital workplace and enterprise application delivery and operations.
- Demonstrated experience leading portfolio prioritization, program/project delivery, and cross-functional stakeholder management.
- Strong financial acumen with experience managing budgets, forecasting, and vendor/contract management.
- Working knowledge of DT service management (Incident/Problem/Change), release management, and operational controls.
- Experience in industrial/energy/manufacturing environments and global, matrixed organizations preferred.
- Experience with ServiceNow (or similar ITSM/SPM tools) for demand, portfolio, and service management preferred.
- Experience with enterprise platforms (ERP/Finance, HR, Supply Chain) and integration patterns/API management preferred.
- Certifications such as ITIL, PMP/PRINCE2, SAFe/Agile, or equivalent preferred.
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- the GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
portfolio managementprogram deliveryproject deliveryrelease managementchange managementdata flow managementapplication modernizationbudget managementfinancial acumenstakeholder management
Soft skills
relationship buildingcommunicationprioritizationorganizational change managementrisk managementfeedback analysisadaptabilitycollaborationproblem-solvingleadership
Certifications
ITILPMPPRINCE2SAFeAgile