Switzerland Global Enterprise

Resource Support Manager

Switzerland Global Enterprise

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Salary

💰 $78,800 - $131,200 per year

Job Level

Mid-LevelSenior

About the role

  • Receive and create new jobs and employee assignments in company systems
  • Lead and manage new hires from training to qualified
  • People leader for new hires and retired pensioner population
  • Work with peer staffing manager group with supporting system demands
  • Maintain company databases with employee, job and financial information
  • Validate GE financial information in GE financial systems
  • Lead and own services event group long term planning meetings
  • Lead and own daily management meeting for all fuel segments
  • Provide sufficient support to Finance, Field Services and HR regarding project setup
  • Resolve project setup issues related to month, quarter and year-end financial accounting close procedures
  • Assist with development and testing of system modification projects as assigned
  • Generate and manage multiple reports for business partners as needed
  • Respond in a timely manner to Payroll, Billing, Accounts Receivable, Accounts Payable, and General Ledger inquiries
  • Resolve weekly employee setup issues related to Payroll File close
  • Interact with field employees to provide information about job assignments
  • Assist Immigration and Travel departments as required
  • Coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites as required
  • Ensure travel costs support GE’s Cost Management objectives (flights, accommodation, vehicle hire) as required
  • Update and maintain accuracy of pay / cost / bill rates, site information, and project information
  • Perform other duties as assigned
  • Travel may be required

Requirements

  • High school diploma and post high school degree, minimum 2-year degree preferred
  • 5+ years of relevant work experience in field operations, customer service or field services
  • Excellent customer service, interpersonal, communication, time management and organizational skills
  • Ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the Supervisor
  • Intermediate to advanced level of knowledge in Microsoft Office (Word, Excel, Power Point, Outlook) and GE systems / applications
  • Experience with ServiceMax and PowerMax
Benefits
  • Healthcare benefits include medical, dental, vision, and prescription drug coverage
  • Access to a Health Coach
  • Access to a 24/7 nurse-based resource
  • Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
  • Retirement benefits include the GE Retirement Savings Plan
  • A tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
  • Access to Fidelity resources and planning consultants
  • Tuition assistance
  • Adoption assistance
  • Paid parental leave
  • Disability insurance
  • Life insurance
  • Paid time-off for vacation or illness

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial accountingproject setupreport generationsystem modificationdata validationcost management
Soft skills
customer serviceinterpersonal skillscommunication skillstime managementorganizational skillsmulti-taskingcoordinationplanningmanagerial responsibilities
Certifications
high school diplomapost high school degree
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