Switch

Engineer

• Develop and implement sequences of operation for HVAC and power-related control systems.
• Program, install, and commission BMS control devices and supporting infrastructure.
• Conduct functional testing and system validation for new and modified installations.
• Maintain BMS databases, graphics, trends, and technical documentation.
• Create and update as-built wiring diagrams and control schematics.
• Lead assigned controls projects, including planning, execution, and quality assurance.
• Troubleshoot and resolve complex controls and system performance issues.
• Coordinate with Data Center Operations, Construction, IT, vendors, and customers.
• Support after-hours response and emergency system issues when required.
• Follow established safety standards and change management processes.
• Provide technical guidance to junior Controls Engineers.

Controls Engineer III

Project Manager

• Support intake of technology initiatives submitted for Architecture Review Board review
• Track initiatives as they move through review, approval, and implementation stages
• Coordinate scheduling for ARB meetings and prepare required materials
• Prepare agendas, capture meeting notes, and document decisions and action items
• Maintain accurate status updates in project and governance tracking tools
• Follow up on assigned action items to help ensure next steps are completed
• Share clear status updates with architects, project managers, and technical stakeholders
• Maintain documentation, templates, and records related to architecture governance
• Support continuous improvements to ARB and intake processes

Junior Technical Project Coordinator

Operations

• Supervise daily work of DCO Systems Technicians and ensure tasks follow established procedures
• Plan, assign, and monitor preventive and corrective maintenance activities
• Coordinate vendor-supported maintenance and verify work completion
• Review and validate maintenance documentation and compliance records
• Support client equipment installations to ensure compliance with Switch standards and AUP
• Manage customer access and maintenance requests through completion
• Participate in CAB processes, including ticket creation and schedule coordination
• Use CMMS and asset management systems to track maintenance, system status, and requisitions
• Support incident response, including P3 event creation and escalation coordination
• Provide direct performance feedback and coach technicians on skill development
• Support hiring coordination and onboarding of new team members
• Enforce Switch safety policies and OSHA requirements
• Identify and implement process improvements that reduce risk and improve efficiency

Data Center Operations Systems Supervisor

• Lead daily operations of DCO Systems teams to ensure safe, reliable performance of critical power, cooling, and environmental systems.
• Provide direct leadership to DCO Systems Managers and oversee workforce planning, development, and succession.
• Maintain uptime standards through disciplined maintenance programs, operational controls, and incident oversight.
• Serve as executive escalation point during major facility events and participate in on-call or Manager on Duty rotations as required.
• Oversee operational and capital budgets, ensuring alignment with reliability and expansion goals.
• Review and approve maintenance procedures, safety programs, and OSHA compliance standards.
• Support construction, commissioning, and expansion projects across campuses.
• Represent DCO Systems in Change Advisory Board reviews, design discussions, client meetings, and operational reviews.
• Establish and maintain strong relationships with clients, preferred vendors, and internal stakeholders.
• Drive continuous improvement initiatives across automation, maintenance optimization, and process standardization.
• Ensure client equipment installations comply with company standards and Acceptable Use Policy requirements.
• Monitor and report on infrastructure health, personnel performance, and service metrics.

Senior Director, Data Center Operations Systems

Security Engineer

• Surveillance of multiple facilities.
• Vehicle / Foot Patrol of multiple facilities.
• Control Access to multiple facilities.
• Maintain updated incident log of all events.
• Report writing.
• Shipping / Receiving (May include internal mail retrieval, sorting and distribution).
• Clearly / Effectively communicate with staff and customers.
• Provide officer presence to customers / employees.
• Provide escort for tours / vendors.
• Secure premises and personnel by patrolling property; monitoring; surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Obtain help by sounding alarms.
• Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Control traffic by directing drivers.
• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Maintain environment by monitoring and setting building and equipment controls.
• Maintain organization's stability and reputation by complying with legal requirements.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
• Contribute to team effort by accomplishing related results as needed.
• Assume the responsibilities of internal mail retrieval, sorting and distribution, as required.

Security Officer

• Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Actions (CA) documentation for equipment failures, including electrical critical systems.
• Directly support operational teams as the subject matter expert for issue resolution, event response, and complex procedural review, including ad-hoc training and critical equipment support.
• Perform availability, capacity, efficiency, and sustainability analyses for the electrical critical systems in the Switch data centers in your region.
• Produce reports outlining risks with recommended mitigations and remediation solutions.
• Monitor and interpret data center performance trends for continuous improvement and capital projects.
• Develop innovative solutions for Switch data centers, then function as the owner of conceptual designs for existing data center upgrades that improve capacity, availability, efficiency, and sustainability.
• Provide performance feedback of innovative Switch infrastructure solutions to Design Engineering.
• Function as resident engineer for construction and retrofit projects for critical environments.
• Interface with internal data center operations team, data center design engineering team, field engineering team, and environmental health and safety team to promote standards that maintain consistency and reliability in delivered services.
• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction, and Engineering).

Regional Availability Engineer – Electrical

• Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Actions (CA) documentation for equipment failures, including electrical critical systems.
• Directly support operational teams as the subject matter expert for issue resolution, event response, and complex procedural review, including ad-hoc training and critical equipment support.
• Perform availability, capacity, efficiency, and sustainability analyses for the electrical critical systems in the Switch data centers in your region.
• Produce reports outlining risks with recommended mitigations and remediation solutions.
• Monitor and interpret data center performance trends for continuous improvement and capital projects.
• Develop innovative solutions for Switch data centers, then function as the owner of conceptual designs for existing data center upgrades that improve capacity, availability, efficiency, and sustainability.
• Provide performance feedback of innovative Switch infrastructure solutions to Design Engineering.
• Function as resident engineer for construction and retrofit projects for critical environments.
• Interface with internal data center operations team, data center design engineering team, field engineering team, and environmental health and safety team to promote standards that maintain consistency and reliability in delivered services.
• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction, and Engineering).
• Work on concurrent projects, sometimes in multiple geographical regions.

Regional Availability Engineer – Mechanical

Procurement

• Lead and develop a team responsible for sourcing electrical, mechanical, modular, and related OFCI equipment.
• Set and execute category strategies that support long-range capacity planning, cost control, and growth targets.
• Build and maintain a multi-sourced supplier network that supports reliability, innovation, and scale.
• Own commercial strategy, including contract structures, pricing models, and supplier performance standards.
• Establish should-cost models and lead negotiations that improve cost, terms, and lifecycle value.
• Partner with Design, Construction, Operations, and Supply Chain Execution to align sourcing plans with build schedules and lead times.
• Provide oversight for Vendor Managed Inventory programs and equipment delivery performance.
• Identify and mitigate supply chain risks, including disruptions, obsolescence, and supplier performance issues.
• Manage OFCI budgets and lead value engineering efforts without compromising quality or reliability.
• Ensure sourcing activities comply with internal policies, legal requirements, and ethical standards.
• Communicate clearly with executives and stakeholders on progress, risks, and key performance indicators.

Strategic Sourcing Director, OFCI Equipment

Field Engineer

• Perform design and equipment submittal review for new Data Centers.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
• Lead, Review, and approve designs for existing data center upgrades which improve availability/efficiency.
• Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering site audits within Switch data centers.
• Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects.
• Support construction, commissioning, and turnover.
• Drive next-level innovation in Field Engineering to support our mission-critical infrastructure.
• Work in a fast-paced, high-impact environment where execution is key.
• Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
• Uphold Switchs Karma philosophy leading with integrity and empowering those around you.

Senior Field Engineer

Director

• Enforce strict adherence to safety protocols and regulations on construction sites.
• Implement safety training programs, conduct safety audits, and ensure that all construction activities are performed in accordance with applicable safety standards.
• Lead the development of comprehensive project plans for construction projects, including defining project scope, objectives, timelines, and resource requirements.
• Manage project budgets, track expenses, and ensure cost-effective utilization of resources throughout the construction process.
• Identify cost-saving opportunities and implement strategies to optimize project expenditures.
• Negotiate contracts with construction vendors, subcontractors, and suppliers.
• Ensure that contracts are structured to align with project requirements, timelines, and budget constraints.
• Provide leadership and guidance to project teams, including project managers, engineers, architects, and construction workers.
• Foster a collaborative work environment and promote teamwork to achieve project goals.
• Implement quality control measures to ensure that construction activities meet industry standards, regulatory requirements, and organizational quality guidelines.
• Conduct regular inspections and audits to monitor project progress and address any deviations from quality standards.
• Identify potential risks and challenges associated with data center construction projects and develop mitigation strategies to minimize project disruptions and delays.
• Proactively address issues as they arise to ensure timely project delivery.
• Maintain regular communication with project stakeholders, including senior management, clients, Data Center Operations, regulatory agencies, and community representatives.
• Provide project updates, address concerns, and solicit feedback to ensure alignment with project objectives and expectations.
• Drive continuous improvement initiatives to enhance construction processes, methodologies, and best practices.
• Leverage industry trends and emerging technologies to optimize project delivery and drive operational efficiency.

Director of Data Center Construction

• Own regional construction EHS strategy and execution across multiple sites, ensuring consistent standards, practices, and outcomes.
• Lead EHS compliance with local, state, and federal regulations, including environmental compliance and required recordkeeping.
• Partner with construction, operations, legal, insurance, and external stakeholders to resolve complex EHS issues and risks.
• Set expectations and oversee third-party construction contractors and subcontractors, including review and enforcement of site-specific safety plans.
• Manage and direct third-party safety consultants representing Switch on construction projects.
• Oversee incident investigations that meet defined thresholds and ensure corrective actions are implemented and sustained.
• Monitor contractor safety performance, identify trends, and require corrective actions when performance falls below expectations.
• Drive continuous improvement by sharing lessons learned and best practices across regions and stakeholder groups.
• Serve as the primary liaison with regulatory agencies, insurance representatives, and clients on construction EHS matters.
• Lead regional EHS budgeting and resource planning to ensure efficient use of people, tools, and programs.
• Manage and develop regional EHS team members, setting priorities, reviewing performance, and building capability.
• Partner closely with operational safety teams to manage risks where construction activities impact live facilities.
• Lead and participate in regional and departmental safety meetings.
• Ensure accurate tracking and reporting of EHS metrics and performance data.
• Deliver EHS training as needed to support safe execution of construction work.

Regional EHS Director – Construction

• Surveillance of multiple facilities.
• Vehicle / Foot Patrol of multiple facilities.
• Control Access to multiple facilities.
• Maintain updated incident log of all events.
• Report writing.
• Shipping / Receiving (May include internal mail retrieval, sorting and distribution).
• Clearly / Effectively communicate with staff and customers.
• Provide officer presence to customers / employees.
• Provide escort for tours / vendors.
• Secure premises and personnel by patrolling property; monitoring.
• surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Obtain help by sounding alarms.
• Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Control traffic by directing drivers.
• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Maintain environment by monitoring and setting building and equipment controls.
• Maintain organization's stability and reputation by complying with legal requirements.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
• Contribute to team effort by accomplishing related results as needed.
• Assume the responsibilities of internal mail retrieval, sorting and distribution, as required.

IT Support

• Provide telephone or electronic 1st level technical support for the determination, resolution, or escalation of technical problems related to Windows environments and Windows applications, electronic mail, enterprise applications & databases, security issues, desktop hardware/software, server hardware/software, and production equipment related issues.
• Provide helpdesk support and resolve problems to the end users satisfaction, both on site and using remote tools such as Remote Desktop or Bomgar.
• Monitor and respond quickly and effectively to requests received through the IT helpdesk.
• Troubleshoot problems using desktop remote control products where possible and documents all services provided.
• Monitor the ticketing system for tickets assigned to the queue and process first-in first-out based on priority.
• Modify configurations, utilities, software default settings, etc. for the local workstation.
• Utilize and maintain the helpdesk tracking software.
• Document internal procedures.
• Assist with onboarding of new users.
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
• Install, test and configure new workstations, peripheral equipment and software.
• Maintain inventory of all equipment, software and software licenses.
• Manage PC setup and deployment for new employees using standard hardware, images and software.
• Assign users and computers to proper groups in Active Directory.
• Perform timely workstation hardware and software upgrades as required.
• Create/modify user accounts within Active Directory.
• Accurately communicate pertinent information to create a work environment that lends itself to the best interest of departmental personnel and customer service.
• Use verbal and written communications to demonstrate a customer-focused attitude when dealing with customers.
• Interact with customers of IT services with a high degree of tact and diplomacy to promote a positive image of the IT department.

Help Desk Technician

• Lead complex operational initiatives end to end
• Design and refine recruiting processes to improve efficiency and quality
• Serve as a subject matter expert for systems and workflows
• Analyze trends, risks, and gaps in operations
• Partner with business and HR leaders to implement improvements
• Mentor and guide other Talent Operations team members

Controls Engineer III

Junior Technical Project Coordinator

Data Center Operations Systems Supervisor

Senior Director, Data Center Operations Systems

Senior Director, Data Center Operations Systems

Security Officer

Regional Availability Engineer – Electrical

Regional Availability Engineer – Mechanical

Strategic Sourcing Director, OFCI Equipment

Senior Field Engineer

Director of Data Center Construction

Regional EHS Director – Construction

Security Officer

Help Desk Technician

Senior Talent Operations Specialist