Records Management Manager
Swiss Re
full-time
Posted on:
Location Type: Hybrid
Location: Zurich • Switzerland
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Salary
💰 CHF 128,000 - CHF 192,000 per year
About the role
- Lead remediation efforts for high-priority Records Management issues in the region and as part of the global team, including reducing physical records backlog, reviewing unindexed boxes, and addressing legacy electronic records challenges.
- Serve as a strategic gatekeeper between local business teams, Group Records Management, and CRES to ensure efficient coordination, clear accountability, and optimal resource utilization.
- Conduct detailed analysis of physical and electronic records data, document issues, and track remediation and quality improvement initiatives with precision.
- Drive knowledge sharing within L&H Re and across Group Records Management, ensuring valuable insights are incorporated into future TOM design and improvements.
- Implement and champion the future Records Management TOM within L&H Re, fully aligned with the Group TOM, acting as a strong advocate across the business.
- Take ownership of regional Records Management leadership, ensuring quality assurance activities and clear execution of local mandates.
- Assess regional requirements, connect with local stakeholders, and promote adherence to DRM processes and guidelines.
- Support integration of Group deliverables into regional business processes and ensure local adoption and operationalization.
- Contribute strategically to planning, issue triage, risk identification, and structured execution across remediation and governance topics.
Requirements
- Prior experience or exposure to Records Management or experience working in insurance or reinsurance on the L&H side.
- Demonstrated ability to quickly grasp complex issues, engage constructively, and develop pragmatic solutions within defined governance frameworks
- Strong capability to translate business requirements into high-level process improvements or system/tool change requests
- Excellent communication skills with the ability to tailor messaging to different stakeholder groups
- Proven experience working across regions, divisions, and functions to develop accepted and sustainable solutions
Benefits
- attractive performance-based bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Records Managementdata analysisquality improvementprocess improvementsgovernance frameworks
Soft Skills
communicationstakeholder engagementproblem-solvingleadershipstrategic planning