
Technical Operations Manager
Swiss Re
full-time
Posted on:
Location Type: Hybrid
Location: Kansas City • Kansas • Montana • United States
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Salary
💰 $108,000 - $178,000 per year
Tech Stack
About the role
- Plan and track maintenance delivery across the portfolio
- Ensure operational reliability of Mechanical, Electrical and Plumbing (MEP) systems
- Drive technical and regulatory compliance by supporting Location Operations Managers
- Manage high-risk work including shutdowns and business-critical interventions
- Own asset and maintenance data governance in the IWMS/Asset & Maintenance Management platform
- Coordinate building IoT/OT operations including BMS controls
- Support digital monitoring initiatives that improve reliability
- Provide operations expertise to projects throughout all phases
- Maintain accurate system documentation including operating manuals and system logs
- Lead incident troubleshooting with structured approaches
Requirements
- 8+ years in multi-site technical operations, facilities engineering, or building infrastructure management
- Strong working knowledge of MEP systems and critical infrastructure
- Provider and contract management experience, including SLA/KPI-based performance governance
- Strong discipline in documentation, internal controls, and audit readiness
- Ability to influence stakeholders in a matrix environment as a clear, pragmatic communicator
- Fluent English (additional regional languages are a plus)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MEP systemsbuilding infrastructure managementasset managementmaintenance data governanceBMS controlsdigital monitoringincident troubleshootingdocumentationinternal controlsaudit readiness
Soft Skills
influencing stakeholderscommunicationpragmatic approachdisciplinecoordinationleadershipproblem-solvingcollaborationorganizational skillsadaptability