Swiss Re

Technical Operations Manager

Swiss Re

full-time

Posted on:

Location Type: Hybrid

Location: Kansas CityKansasMontanaUnited States

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Salary

💰 $108,000 - $178,000 per year

Job Level

Tech Stack

About the role

  • Plan and track maintenance delivery across the portfolio
  • Ensure operational reliability of Mechanical, Electrical and Plumbing (MEP) systems
  • Drive technical and regulatory compliance by supporting Location Operations Managers
  • Manage high-risk work including shutdowns and business-critical interventions
  • Own asset and maintenance data governance in the IWMS/Asset & Maintenance Management platform
  • Coordinate building IoT/OT operations including BMS controls
  • Support digital monitoring initiatives that improve reliability
  • Provide operations expertise to projects throughout all phases
  • Maintain accurate system documentation including operating manuals and system logs
  • Lead incident troubleshooting with structured approaches

Requirements

  • 8+ years in multi-site technical operations, facilities engineering, or building infrastructure management
  • Strong working knowledge of MEP systems and critical infrastructure
  • Provider and contract management experience, including SLA/KPI-based performance governance
  • Strong discipline in documentation, internal controls, and audit readiness
  • Ability to influence stakeholders in a matrix environment as a clear, pragmatic communicator
  • Fluent English (additional regional languages are a plus)
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MEP systemsbuilding infrastructure managementasset managementmaintenance data governanceBMS controlsdigital monitoringincident troubleshootingdocumentationinternal controlsaudit readiness
Soft Skills
influencing stakeholderscommunicationpragmatic approachdisciplinecoordinationleadershipproblem-solvingcollaborationorganizational skillsadaptability