Claims Administrator

Swiss Re

full-time

Posted on: 2/6/2026

Location Type: Hybrid

Location: Fort Wayne • United States

✨ AI Apply

💰 $49,000 - $81,000 per year

About the role

Process and evaluate incoming claim documentation to determine appropriate next steps and record financial liabilities in a timely manner
Identify and escalate more complex or legally sensitive claims to specialized teams for handling
Determine coverage for straightforward claims by analyzing policy terms and conditions
Collaborate with financial teams to gather information and resolve coverage questions
Verify accuracy of policy and client data in our systems for new claim notifications
Prioritize and route incoming communications based on urgency and complexity
Research and calculate total financial exposure by running appropriate reports and analyzing results
Confirm premium payment to ensure proper liability reporting and claim handling
Screen claimant information against regulatory compliance databases
Communicate professionally with clients to address questions and provide claim status updates

1–3 years of relevant work experience working at the large organization in insurance, financial services, accounting, or OPS fields
Strong proficiency in Microsoft Suite, especially Excel, Outlook, and Teams and AI products
Comfortable with processes, controls and cross-functional work style with strong foundational technical skills
Strong communication skills (verbal and written)
Degree in Business Administration, Finance, Risk Management, Analytics, or other STEM

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial analysisclaims processingpolicy analysisdata verificationreportingregulatory complianceliability reportingrisk managementanalytics

Soft Skills

communicationcollaborationproblem-solvingorganizational skillsattention to detail