
Claims & Underwriting Innovation Specialist
Swiss Re
full-time
Posted on:
Location Type: Hybrid
Location: Fort Wayne • New York • United States
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Salary
💰 $88,000 - $144,000 per year
About the role
- Lead improvement initiatives to identify, recommend, and implement efficiency enhancements across mortality services workflows to optimize turnaround time, quality, and process consistency
- Champion digital adoption of tools such as UCM, Claims Manager, and reporting platforms, including support for training, communication, and implementation activities
- Represent business needs during the development, testing, and rollout of system enhancements and new technology solutions
- Bridge communication between business stakeholders and technology partners to ensure solutions meet operational requirements
- Support the change management activities to facilitate smooth transitions during implementation of new processes and tools
- Analyze workflows to identify bottlenecks and opportunities for optimization across underwriting and claims operations
Requirements
- Business knowledge of underwriting and/or claims processes within U.S. L&H
- Experience or interest in innovation, process optimization, or workflow improvement initiatives
- Proven ability to collaborate across regions, groups and divisions within an organization
- Ability to manage small projects, prioritize effectively, and independently deliver results
- Ability to make data-driven decisions
- Experience with digital tools, reporting platforms, and/or operational technology (nice to haves)
- Knowledge of MSBI, Excel, or AI-enabled reporting tools (nice to haves)
- Change management experience (nice to haves)
- Experience in agile project environments (nice to haves)
Benefits
- Total compensation approach considering base pay, short-and long-term incentives, and benefits offered
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process optimizationworkflow improvementdata-driven decision makingagile project managementchange management
Soft skills
collaborationcommunicationprioritizationindependent deliverystakeholder representation