Swing Left

Operations

• Manage hiring, onboarding, and offboarding logistics and execution
• Help administer performance review cycles, engagement surveys, and staff training
• Help develop and maintain systems and processes that support the people function
• Support initiatives that strengthen team culture and effectiveness
• Manage the operational and logistical side of benefits administration (health benefits, stipends, 401k), including enrollment logistics for new hires and open enrollment
• Help develop, implement, and manage HR policies and programs in compliance with federal and multi-state employment laws and internal policies, updating systems and documentation as needed
• Help keep shared internal resources organized and up to date (e.g., Slack channels, shared drives, internal wikis)
• Support the operations team in managing financial processes, vendor relationships, and day-to-day organizational administration
• Manage invoice tracking and processing, and maintain accurate vendor and contract records
• Support expense and reimbursement tracking and processing in partnership with accounting and the Head of Operations
• Maintain budget trackers, forecasts, and reports; model budget scenarios and help answer questions to ensure leadership has fast, reliable access to budget information for decision-making
• Support the intake, tracking, and follow up for legal reviews in partnership with counsel and the Head of Operations
• Manage contractor onboarding, including documentation collection and data entry
• Support the implementation and management of IT/cybersecurity initiatives
• Help coordinate logistics for in-person team meetings, including venue, travel, vendor, and agenda coordination
• Help maintain and follow internal operational procedures and documentation, flagging improvement opportunities
• Track deadlines for recurring reporting and internal processes

Senior Operations Manager