SWIM USA

Director

• Lead and develop a global logistics team across the U.S. and Asia, driving operational excellence, accountability, and continuous improvement in a dynamic supply chain environment.
• Serve as a strategic bridge between logistics and sales, aligning operational execution with revenue growth, customer solutions, and overall company strategy.
• Design and implement forward-thinking logistics strategies to support evolving supply chain demands, including resilience planning, cost optimization, and service performance across: Ocean carriers / Shipping Lines, Freight Forwarders, 3PL partners, Drayage providers, Small parcel carriers (domestic and international).
• Own small parcel carrier relationships, including: Contract negotiation and renewal, Rate benchmarking and cost analysis, Service-level performance monitoring, Carrier diversification strategy, Continuous optimization of parcel spend and transit times.
• Develop and manage carrier scorecards and analytics to ensure KPIs are met across all transportation modes, leveraging data to drive informed decision-making and cost control.
• Establish and maintain standardized processes and SOPs governing day-to-day execution with factories, freight providers, parcel carriers, and internal stakeholders to ensure visibility, compliance, and efficiency.
• Partner cross-functionally (warehouse, IT, finance, sales, customer service) to enhance end-to-end supply chain visibility, improve workflows, and streamline escalation protocols.
• Develop executive-level presentations, business cases, analytics, and project scopes to support strategic initiatives, RFP responses, customer proposals, and operational improvements.
• Support sales and customer-facing teams by presenting logistics solutions in both virtual and in-person settings, translating operational capabilities into clear business value.
• Lead technology and solution demonstrations (TMS, visibility tools, analytics platforms) for internal and external stakeholders to drive adoption and differentiation.
• Exercise sound judgment in high-pressure, time-sensitive situations, making data-informed decisions that balance customer expectations, cost control, and operational feasibility.

Director of Global Logistics