Swile

Sales

• Reporting to the Public Sector Sales Directorate, as an Account Manager for public accounts you will be responsible for developing and retaining a portfolio of clients including town halls, local authorities and public institutions.
• Define strategic public sector targets
• Prepare and meet prospects ahead of public tenders
• Respond to relevant public tenders (drafting technical proposals)
• Prepare and participate in bid presentations
• Ensure follow-up, customer retention, cross-sell and upsell across the client portfolio
• Implement awarded contracts
• Develop a 24-month action plan for the portfolio to identify markets due for renewal
• Manage and engage referral networks
• Conduct portfolio reviews to jointly define priority targets to meet and equip
• Help evolve offers by reporting on the commercial action plan, consolidating tender reports, capturing client and prospect expectations, and promoting differentiating innovations.

Sales Mid-Market – Public Sector

Backend Engineer

• Write high-quality, well-documented, efficient, tested, and maintainable code
• Ensure and improve observability and monitoring of our applications
• Proactively focus on enhancing other team members’ technical skills, coding standards, and overall code quality
• Learn new programming languages when needed
• Actively work on improving the security, performance, and stability of applications
• Conduct and receive high-quality code reviews
• Provide technical guidance through informed discussions
• Propose architectural solutions, collaborating and mentoring team members
• Estimate and plan timelines for deliverables with stakeholders and product team
• Leverage existing Swile solutions to align with global platforms
• Build incremental solutions with the product team
• Focus on delivering well-tested and automated features, including E2E tests
• Monitor and respond to incidents in production
• Lead projects, ensuring delivery within estimated timelines
• Help grow team members technically by being a role model
• Participate in hiring processes for engineers at the same or lower levels

Senior Software Engineer, Backend

• Produce high-quality, well-documented, efficient, tested, and maintainable code
• Ensure and improve application observability and monitoring
• Proactively focus on improving technical aspects of other team members, coding standards, and overall quality
• Learn other programming languages when necessary
• Actively work to improve application security, performance, and stability
• Perform (and receive) high-quality code reviews for other team members
• Exercise technical influence by contributing well-founded discussions and proposing objective, simple solutions
• Propose architectural solutions, collaborating with and guiding other team members to ensure functional and non-functional requirements
• Estimate and plan delivery timelines together with stakeholders and product owners
• Use existing solutions at Swile while ensuring convergence with global platforms
• Work with poorly defined or ambiguous requirements to better define solutions together with the product team, stakeholders, and other team members
• Create incremental solutions with the product team aimed at continuous improvement and delivery of your applications
• Focus on automated tested deliveries and also on end-to-end (E2E) testing to ensure application stability
• Monitor and respond to incidents affecting applications in production
• Lead projects, ensuring deliveries are met within estimates
• Develop team members technically and act as a role model
• Participate in recruitment processes for engineers at the same level or more junior levels

Senior Backend Software Engineer – Affirmative Action Position for Women

Account Executive

• Report sales closing status to commercial leadership
• Manage the sales funnel and customer portfolio using Salesforce and company-provided tools
• Available for in-person visits, participation in trade shows and events, and to work in a hybrid model (3 days in the office and 2 days remote)
• Inbound: Responsible for meeting SLAs for contacting new incoming leads and for progressing negotiations to ensure conversion of these new customers
• Prospect new clients: Identify sales opportunities and reach out to potential customers
• Present products or services: Explain the features and benefits of the service offered in detail
• Negotiate contracts: Discuss sales terms, pricing, payment conditions and other contract details
• Close sales: Finalize the sale ensuring customer satisfaction and compliance with agreed terms
• Post-sales: Keep in touch with clients to ensure satisfaction and to identify additional sales opportunities
• Sales reporting: Monitor and regularly report sales progress to leadership
• Product knowledge: Stay up to date on offered products or services as well as market trends and conditions
• Teamwork: Collaborate with the internal sales team and other departments to meet customer needs

Sales Executive – Mid-Large

• Manage and organize a high volume of leads within your pipeline;
• Conduct active outbound prospecting of new clients in the mid and large segments;
• Map and prospect new opportunities;
• Maintain a high level of performance in prospecting, nurturing, and lead-management activities via calls and emails;
• Genuinely identify and listen to potential clients, understanding their main pain points and needs to generate business interest;
• Occasionally participate in events to generate new business opportunities;
• Work with a personalized prospecting cadence;
• Create prospecting templates;
• Maintain Salesforce to generate sales opportunities and keep the system up to date;
• Organize the pipeline within Salesforce, tracking your metrics, goals, and activities;
• Collect feedback from sales representatives to understand lead quality and align expectations about generated opportunities;
• Ensure the quality of the handoff to the sales representative to help convert potential deals into customers;
• Participate and support the team with a critical perspective and contribute to process improvements.

Channels Sales Executive

• Management and expansion of partner sales channels;
• Identify opportunities to open new channels in the region;
• Prospect new channel partners;
• Plan and execute sales initiatives and campaigns with channel partners;
• Promote and actively participate in events with partner channels;
• Collaborate with the sales team to pursue sales opportunities originating from channels;
• Liaise with and manage internal partner areas (Finance, Customer Success, Innovation, Legal, Marketing);
• Engage with clients (HR, end users) to resolve partnership-related issues and requests;
• Organize billing flows and processes, customer onboarding, implementation of new tools, etc.;

Analytics Engineer

• Translate business needs into data solutions and products aligned with the data platform strategy
• Negotiate with stakeholders an impact-driven data strategy
• Mentor Swilers on data usage and best practices to improve data literacy and promote data decentralization
• Develop ETL/ELT routines and data pipelines
• Implement CI/CD processes to ensure data quality
• Create, manage, and document data models using dbt (Data Build Tool) to ensure data quality and efficiency
• Use Metabase to create visual dashboards and reports that provide actionable insights for business teams
• Design and implement efficient data storage solutions to support analytics, including Snowflake
• Collaborate with cross-functional teams to understand business needs and translate them into clear technical requirements
• Monitor the integrity and performance of data systems and make necessary adjustments
• Ensure compliance with data security and privacy policies