Swiftly, Inc.

Security Engineer

• Own Swiftly's security risk register and threat models; identify, prioritize, and drive remediation of risks across application and infrastructure.
• Design secure architectures for our SaaS platform, mobile applications, and IOT/Hardware Integration, focusing on authentication, authorization, data protection, and network boundaries.
• Recommend, implement, and manage security tools end-to-end.
• Build DevSecOps guardrails into CI/CD so vulnerabilities, misconfigurations, and license issues surface early.
• Conduct internal security assessments and coordinate engagements with external penetration testers.
• Own security policies and standards; ensure they're practical, adopted, and measurable.
• Define standards for secure adoption of AI coding assistants, building reusable patterns, custom configurations, and guardrails that help developers move fast safely.
• Lead renewals and continuous readiness for existing certifications like SOC 2.
• Proactively identify security frameworks required for international expansion; scope cost, level of effort, and timelines to inform market entry decisions; and lead execution of new certifications.
• Respond to customer security and compliance inquiries and support product marketing with security content.
• Design and maintain security incident response plans, playbooks, and escalation paths.
• Serve as an escalation point for security incidents; lead triage, root cause analysis, and remediation.
• Define and maintain security KPIs and dashboards for executive and board reporting.
• Give teams visibility into their security posture and coach them to improve.
• Influence roadmap prioritization to ensure security and compliance are first-class concerns.
• Mentor engineers in secure design and help grow a security-aware culture across Swiftly by delivering security training and office hours for developers and other stakeholders.
• Drive corporate IT security strategy, including endpoint hardening, email security, IAM standards, and periodic access reviews.

Lead Security Engineer

Product Designer

• You will work closely with Product Management and Engineering leadership to **build a cross-functional product development engine** that understands the power of design and emphasizes product experience, lovability, and impact.
• **Drive and garner buy-in for a holistic overarching vision** that brings our Company and Product strategy to life. Articulate and share this vision with leadership and the company at large to catalyze, align, and energize the company in making cities move more efficiently.
• You'll **set the standard for design experiences** across native mobile, web platform, and agentic workflows. You’ll help your team balance refined design opinion with direct usage & anecdotal feedback to ensure our products stay intuitive, fresh, and focused on solving real problems.
• You’ll **realize a cadence of rapid iteration and execution**, encouraging designers to share early and often, make decisions with the right amount of information, drive alignment across functions with living prototypes, and maintain dev-ready designs in lock step with development.
• You’ll **refine and scale our design practices**. From maturing our design system to systematizing user research to making design reviews excellent, bringing learnings from your own design work and also pulling in emergent best practices as the design ops landscape changes.
• **Represent Product Design and the greater Product Org** alongside Product Management and Engineering in company leadership meetings, bringing customer pains and insights to life to inform strategy.
• You’ll **build on Swiftly’s culture** of curiosity, feedback, and inclusion, helping designers stretch their craft, challenge ideas with care, and grow through collaboration.

Director, Product Design

Full-stack Engineer

• Design, build, maintain and extend products, features, and functionality that solve real customer problems
• Partner with Product, Design, and Engineering to discover and validate customer needs and technical approaches
• Prototype quickly, and as necessary, to de-risk projects, test assumptions, and iterate ideas into production-ready solutions
• Consistently deliver incremental value by anticipating dependencies, breaking down work, and regularly demoing progress
• Communicate technical trade-offs, present system design proposals clearly, and document architectural decisions
• Apply modern software engineering practices to deliver robust, maintainable, and extensible systems
• Uplevel teammates through code reviews, pairing, and strong collaboration
• Take ownership of your code and product domain, engaging in retrospectives and continuously improving how the team works

Senior Software Engineer – Full-stack

Android Engineer

• Design, build, deliver, maintain, and extend features and functionality that solve real customer problems
• Contribute technically to Swiftly's mobile applications, optionally to backend and API systems if able
• Partner with product management, design, and engineers to discover the right solution to customer problems. This may include building quick prototypes to assess the right technical design and to accurately estimate the level of effort
• Deliver functionality that helps your team make progress on our product vision, especially by anticipating dependencies, breaking down work into smaller batches, and demonstrating incremental work in progress
• Seek feedback on system designs by identifying technical tradeoffs, presenting proposed solutions in a clear way, and documenting decisions
• Leverage modern software engineering principles and deliver robust, maintainable, extensible code, including by using and contributing to Swiftly’s Design System
• Elevate those on your team and on other teams through mentoring, code reviews, pairing, and ultimately by embodying and proliferating excellent teamwork
• Take ownership of your product and code, and reflect on how you and your team can improve by engaging in team retrospectives and embracing a continuous improvement mindset

Product Manager

• Synthesize quantitative and qualitative data to identify and prioritize product opportunities.
• Conduct user and market research to explore and elucidate the problem space, including a handful of customer site visits per year.
• Collaborate on ideation and prototyping to explore the solution space and converge on the most promising solutions.
• Identify feasibility, usability, value, and business viability risks and proactively mitigate them, with particular focus on value and viability.
• Champion iteration, agility, and rapid course-correction in response to data.
• Devise smart success metrics and habitually measure success with honesty and curiosity.
• Ensure the team always has a refined backlog that's clear, actionable, and aligned with user needs and business goals.
• Lead or participate heavily in all team ceremonies.
• Partner with marketing to figure out the best way to bring products and features to market.
• Form a strong two-way collaboration with customer-facing teams, empowering them with product knowledge and context so they can win business and make customers succeed, and incorporating the insights they gain through daily customer interactions to strengthen our product plans.
• Form a strong two-way collaboration with other product teams and product managers, finding opportunities in areas of underlap and in shared challenges, including both customer-facing product surface area and internal challenges like process & tooling around usage analytics, user feedback, roadmapping, and success measurement.
• At the end of the day, all of our product managers have the same goal: ship useful, engaging, beautiful products to our customers and make those products succeed. In this role, you’ll be focused on enabling that across all our product teams.

Senior Product Manager

• As a Senior Product Designer, you will work on a cross-functional product team to develop delightful software for transit agency staff.
• You'll design experiences across both native mobile and web platforms, helping customers make sense of real-time data for daily operations and explore historical insights for deeper analyses. Your work will have a direct impact on how transit agencies deliver service to their communities.
• Partner with product managers and engineers to contribute to overall product strategy through visualizing problems and solutions.
• You will have a hand in each stage of product development, taking projects from user research, to prototypes, to high-fidelity designs.
• You will also help build a strong design foundation, including contributing to Swiftly’s design system and research engine.

Senior Product Designer

• Design, build, and maintain real-time algorithms and systems for vehicle tracking, map-matching, ETA predictions, and disruption detection
• Contribute to Swiftly’s real-time data pipelines, APIs, and cloud services that power customer-facing products
• Collaborate with product managers, designers, and engineers to prototype solutions, validate approaches, and deliver incremental value
• Break down complex problems into smaller, testable pieces to help the team move quickly and reliably
• Share designs and technical decisions openly, weighing tradeoffs and documenting for alignment
• Apply modern engineering practices to deliver robust, maintainable, and extensible code
• Support and elevate teammates through code reviews, pairing, and knowledge sharing
• Take ownership of your work and team outcomes, continuously reflecting and improving

Senior Software Engineer – Delphi Algo

Account Manager

• Develop an upsell/retention strategy for midsize to large complex customer transit agencies
• Own the upsell pipeline from marketing qualified lead to close
• Build your own strategy to drive pipeline development throughout your book of business (our customer base)
• Develop and maintain account plans for key accounts
• Work with marketing to develop customer-focused collateral and execute campaigns
• Achieve/exceed quota expectations
• Develop business proposals and deliver Executive Business presentations to agency leadership and executives that prove ROI
• Lead demonstrations/trainings of the full Swiftly platform
• Work with agency decision-makers to identify budget and procurement paths
• Manage competitive and noncompetitive procurement for both upsells and renewals (including responding to RFPs, writing sole source justification, and navigating cooperative purchasing agreements)
• Attend conferences, onsite agency visits, and other events to meet customers, build relationships, represent Swiftly as a thought leader, and move deals forward
• Work collaboratively with all cross-functional departments to provide a constant loop of feedback on our competition, market, and customers
• Develop and maintain Success Plans for customer base

Senior Account Manager

Marketing

• Own and drive Swiftly’s ABM strategy — build and scale Swiftly’s ABM program, expanding from 10 to 50+ strategic accounts and directly influencing pipeline and revenue growth.
• Partner closely with Sales and Customer Success by shaping joint account strategies that unlock pipeline growth, accelerate expansion, and strengthen customer partnerships.
• Lead the creation and execution of high-impact, multi-channel campaigns that deliver personalized engagement, resonate with executive decision-makers, and influence key opportunities.
• Develop scalable messaging frameworks, content strategies, and toolkits that enable global teams to deliver personalized, consistent, and impactful ABM campaigns.
• Increase market awareness by owning our paid media strategy across LinkedIn, Google Ads, and industry partnerships.
• Own the strategy and evolution of our ABM tech stack, ensuring we can effectively scale programs by integrating new tools that enhance measurement, targeting, and impact reporting.
• Build reporting frameworks to measure success-tracking campaign performance, pipeline creation, conversion velocity, and influenced revenue.
• Champion ABM across the organization, embedding best practices, educating stakeholders, and driving alignment across functions.