Swiftly, Inc.

Backend Engineer

• Design, evaluate, build, and maintain real-time algorithms and systems for vehicle tracking, map-matching, ETA predictions, and disruption detection.
• Contribute to Swiftly's real-time data pipelines, APIs, and cloud services that power customer-facing products.
• Build data infrastructure to support rigorous algorithm development, validating changes at scale before they reach production. This may include pipelines for capturing and replaying real-time data, offline evaluation frameworks, and shadow testing infrastructure.
• Collaborate with product managers, designers, and engineers to prototype solutions, validate approaches, and deliver incremental value.
• Break down complex problems into smaller, testable pieces to help the team move quickly and reliably.
• Share designs and technical decisions openly, weighing tradeoffs and documenting for alignment.
• Apply modern engineering practices to deliver robust, maintainable, and extensible code.
• Support and elevate teammates through code reviews, pairing, and knowledge sharing.
• Take ownership of your work and team outcomes, continuously reflecting and improving.

Senior Software Engineer – Backend

Communications

• Lead and grow a high-performing team across content, brand, PR, social, and proposals, setting the bar on quality, trusting each individual to own their domain, and using AI and emerging tools to scale the team's speed and creativity.
• Build the foundational systems and workflows that enable AI to scale the team's output without sacrificing quality or the human insight that drives Swiftly's thought leadership.
• Define Swiftly's brand strategy across our audiences, decide how we measure brand awareness and positioning, and create our strategy for moving the needle.
• Build the narrative system that aligns the business, partnering with Sales, Product, Customer Success, People, and the executive team so every external and internal moment reinforces the same story.
• Develop a content strategy that builds Swiftly's reputation as the authoritative voice in transit technology while directly contributing to revenue goals, balancing thought leadership with pipeline-building content developed in close partnership with Demand Generation.
• Steward Swiftly's brand identity in partnership with our brand designer, evolving the visual and verbal system as we mature.
• Treat proposals as a strategic communications surface, ensuring our RFP responses carry the same narrative power as our marketing.
• Operate as a senior voice in company decisions, bringing narrative and brand judgment into product, go-to-market, and strategy.
• Develop and execute a proactive media and thought leadership strategy, and prepare leadership for the moments that matter: keynotes, launches, and big bets.
• Serve as a strategic communications advisor to senior leadership, developing executive messaging, presentations, keynote content, and stakeholder communications.
• Develop and maintain strategic relationships with transit agencies, industry associations, public sector leaders, and ecosystem partners to strengthen Swiftly's visibility, credibility, and influence.
• Partner with executive leadership to support government relations, policy communications, and stakeholder engagement efforts, ensuring Swiftly's messaging aligns with evolving industry priorities and public sector needs.
• Establish media monitoring and competitive intelligence tracking programs to identify emerging opportunities, risks, and industry trends, providing leadership with actionable insights.
• Lead crisis communications planning and response readiness, developing messaging frameworks and protocols that protect and strengthen Swiftly's reputation during critical moments.
• Support company-level communications for investors and strategic partners.
• Partner with the Customer team to develop communications that support retention and renewals.

Senior Software Engineer – Backend

Director of Communications