SwiftConnect

Marketing

• Lead SwiftConnect’s marketing efforts in NA and report to Vice President of Global Marketing
• Support development and execution of NA regional marketing plan to elevate brand, drive demand generation, strengthen market positioning, and support global sales and partner engagement
• Oversee regional communications, campaigns, trade show and event planning and support, collateral and content development, customer communications enablement and digital channel support
• Build and maintain regional customer database and segmentation framework
• Develop and execute regional digital lead gen campaigns and manage lead disposition to sales
• Manage details and execute NA trade shows and events including logistics, messaging, promotion, and speaking opportunities
• Collaborate on product collateral and content development and regional enablement materials
• Act as key contributor to social media, PR/media, and partner/co-marketing programs

Senior Marketing Manager

Project Manager

• Serve as the primary project manager to customers while coordinating multiple, simultaneous implementations of SwiftConnect products
• Foster strong relationships with customers, acting as a trusted advisor throughout the project lifecycle
• Work collaboratively with customers to understand their requirements and goals, and ensure they receive the highest level of support and satisfaction throughout their entire customer journey
• Collaborate with customers and internal teams to define project objectives and scope
• Manage multiple customer projects from initiation to launch, ensuring projects are on time, within scope and budget
• Oversee the entire project lifecycle, including planning, execution, and closure
• Keep accurate and up-to-date customer records in our Project Management and CRM systems
• Guide customers through deployment of SwiftConnect SaaS integration solutions and ensure customer satisfaction with products and services

Implementation Project Manager

• Serve as the primary project manager to customers while coordinating multiple, simultaneous implementations of SwiftConnect products
• Foster strong relationships with customers, acting as a trusted advisor throughout the project lifecycle
• Work collaboratively with customers to understand their requirements and goals, and ensure they receive the highest level of support and satisfaction throughout their entire customer journey
• Collaborate with customers and internal teams to define project objectives and scope
• Manage multiple customer projects from initiation to launch, ensuring projects are on time, within scope and budget
• Oversee the entire project lifecycle, including planning, execution, and closure
• Keep accurate and up-to-date customer records in our Project Management and CRM systems