Swickard Auto Group

Warranty Claims Administrator

Swickard Auto Group

full-time

Posted on:

Location Type: Remote

Location: Nevada • United States

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Salary

💰 $80,000 - $100,000 per year

About the role

  • Claims Processing: Book, close, and transmit repair orders using Reynolds & Reynolds software.
  • Utilize multiple Mercedes-Benz software programs to process claims, review labor times, and analyze related documents.
  • Knowledge Maintenance: Stay informed about claims developments, coverage standards, and updates to manufacturer policy.
  • Participate in manufacturer webinars and internal reviews.
  • Documentation and Reporting: Reconciling Warranty Receivables Schedules using provided Accounting tools.
  • Accurately document all claim activities in the management system.
  • Provide regular claim status reports and review trends with the management team.

Requirements

  • 2+ years of Mercedes-Benz Warranty Administration experience required
  • Strong problem-solving skills with the ability to "Think outside the box" when necessary.
  • Education: High school diploma or GED required; technical training or a bachelor’s degree is a plus.
  • Experience navigating Service and Warranty functions within NetStar and EVA.
  • Reynolds and Reynolds Ignite experience is a plus.
  • Strong understanding of automotive technology and diagnostics.
  • Exceptional verbal and written communication abilities.
  • Proficiency in Microsoft Office and claims management software.
  • Excellent organizational skills and attention to detail.
Benefits
  • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
  • Career Path – Swickard isn’t just a J-O-B.
  • Positive Culture - Be part of a supportive and collaborative team.
  • Growth Opportunities - Opportunities for continued personal and professional growth.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims processingwarranty administrationautomotive technologydiagnosticsproblem-solvingdocumentationreportingdata analysisaccounting toolsclaims management software
Soft Skills
strong communicationorganizational skillsattention to detailcritical thinkingadaptability
Certifications
high school diplomaGEDtechnical trainingbachelor’s degree