SweatPals

Marketing

• Own the content calendar across all channels - plan, schedule, and strategize through it to keep campaigns cohesive and timely
• Build a repeatable, scalable playbook for content and marketing while maintaining unique local voices that feel authentic to each city
• Manage marketing team members (Brand Coordinator & Content Intern) - guiding priorities, creative direction, and quality
• Create and execute social and brand strategy across Instagram, TikTok, and 10+ local and national accounts
• Identify cultural and content trends early and adapt them in ways that align with our tone, audience, and values
• Stay plugged into fitness and wellness culture - knowing what resonates with Gen Z and millennials, from run clubs to pickleball and beyond
• Have a great eye for design and creative direction - you know what feels on-brand and can guide the team toward it
• Collaborate cross-functionally with product, design, and growth to turn features, events, and moments into social-first campaigns that drive engagement and discovery
• Lead creator and influencer collaborations - from scouting and briefing to publishing and measurement (a plus)
• Support key brand and product moments through email, event marketing, and creative storytelling
• Be super reliable, hands-on, and resourceful - able to work fast, stay organized, and adapt to shifting priorities in a startup environment
• Think outside the box, experiment often, and bring fresh, original ideas to how Sweatpals shows up in culture

Marketing Manager, Brand & Social

Growth Marketing

• Own the end-to-end growth and lifecycle funnel - from first touch to repeat purchase
• Design and execute lifecycle campaigns (email, push, SMS, in-app) that drive activation, retention, and reactivation
• Build, test, and optimize paid and organic acquisition loops across Meta, TikTok, Google, and emerging channels
• Create automated, personalized journeys that guide users from first event → second → community regular
• Lead landing page optimization and experimentation to improve conversion rates and GMV per user
• Own SEO and GEO growth strategies, ensuring Sweatpals ranks and scales across new cities and fitness verticals
• Partner with product and design to develop growth-oriented features, referral loops, and onboarding flows
• Analyze performance data, identify bottlenecks, and prioritize experiments with the highest impact on retention and revenue
• Build internal dashboards and reporting systems for marketing performance, funnel efficiency, and lifecycle health
• Manage growth and lifecycle budgets - ensuring efficient spend and strong ROAS
• Collaborate closely with leadership on city-level and national growth strategies tied to company OKRs
• Mentor junior team members and contribute to an experimentation-driven, high-velocity culture

Senior Growth & Lifecycle Marketing Manager

Customer Support

• Respond to support inquiries via chat, email, and phone during afternoon/evening peak hours
• Troubleshoot technical issues for both community hosts and members
• Guide users through platform features and best practices
• Handle billing inquiries and basic account management tasks
• Master all SweatPals features to provide accurate, helpful guidance
• Stay updated on new features and platform changes
• Write clear, friendly, and grammatically perfect responses that educate while solving problems
• Effectively use AI-powered suggestions while maintaining authentic communication
• Document common issues and solutions for the knowledge base
• Manage support volume during afternoon and evening hours
• Prioritize urgent issues like event setup problems or payment processing
• Coordinate with Success Managers for escalated account issues
• Provide consistent coverage during the 2 PM - 7 PM PST shift
• Log and categorize customer issues and feature requests
• Identify patterns in support tickets to suggest improvements
• Collaborate with Product team on bug reports and user experience issues
• Share customer insights during team meetings
• Help maintain and improve support documentation
• Participate in team training and knowledge sharing
• Assist with special projects during slower periods
• Support new team member onboarding

Support Specialist

Social Media Manager

• Own and execute social strategy across Instagram, TikTok, and 10+ local and national accounts
• Build a strong, consistent brand voice across cities, content types, and creators
• Spot trends early and adapt them to fit tone and audience
• Create content (Reels, memes, carousels, captions)
• Lead creator and influencer collaborations
• Support product and brand launches with social-first moments
• Collaborate with content, design, and brand partners
• Track performance, test ideas, and optimize
• Create scalable systems like content calendars and city toolkits
• Write branded emails for major moments
• Use AI tools to streamline workflows

3D Artist

• Implement the rebrand guide across all channels (app, web, email, ads, decks, socials, merch)
• Animate brand elements (logos, badges, iconography) for use across surfaces
• Provide animation and graphic design support for new feature releases and product moments
• Design campaign visuals: city launch kits, feature promos, and event playlists
• Support growth marketing with high-ROAS ad creative and A/B test variations
• Create reusable templates for email, social, and event collateral
• Build and maintain motion design assets (animations, transitions, micro-interactions)
• QA and ensure brand consistency across engineering, marketing, and partnerships
• Elevate decks, investor materials, and internal docs with brand polish
• Design swag, merch, and event branding
• Stay ahead of social and design trends
• Provide ongoing design support for hosts, communities, and business partners
• Move fast and deliver quick-turn assets for campaigns and partnerships

Brand and Motion Designer

Account Executive

• Manage a full sales cycle from prospecting to closing exclusive partnerships with fitness community leaders
• Conduct thorough qualification to identify high-value opportunities aligned with our platform objectives
• Develop compelling value propositions tailored to each community's unique business model and challenges
• Execute the deal closing process according to established policies and procedures
• Meet or exceed monthly and quarterly revenue targets for new host acquisition
• Build a robust pipeline of qualified leads through outbound prospecting, networking, and referrals
• Attend and participate in fitness community events to establish authentic relationships
• Collaborate with Community Growth Partners to develop territory-specific acquisition strategies
• Cultivate strong relationships with influencers in the fitness space to generate referrals
• Represent SweatPals at industry events and networking opportunities
• Conduct detailed discovery calls to understand each community's business model and growth objectives
• Deliver compelling product demonstrations highlighting platform features most relevant to each prospect
• Position SweatPals as an essential business partner rather than just a technology solution
• Address objections with confidence using data and success stories from similar communities
• Negotiate mutually beneficial terms aligned with company pricing and deal structure policies
• Document competitive intelligence and market trends to inform product and strategy decisions
• Collaborate with Customer Success to ensure smooth transitions for new host partners
• Provide feedback to Product and Marketing teams to enhance platform value proposition
• Support the development of sales collateral and success stories
• Contribute to the refinement of sales processes and methodologies

Partnerships Manager, Account Executive

Customer Success Manager

• Own relationships with a portfolio of fitness community hosts, guiding them from onboarding through expansion
• Manage a portfolio of 75-100 fitness community hosts across diverse fitness verticals
• Conduct engaging onboarding sessions for new hosts
• Build strong relationships through regular check-ins and strategic business reviews
• Serve as the primary point of contact for assigned accounts
• Launch and ramp multiple concurrent communities (8-12 monthly)
• Educate hosts on SweatPals features tailored to their specific business model
• Track and improve key adoption metrics and create customized success plans
• Analyze host data to provide actionable insights and share marketing and growth strategies
• Gather and synthesize product feedback and collaborate with Product and Engineering
• Mentor new team members and contribute to success processes and playbooks

Success Manager

• Get paid to attend fitness events and build relationships with instructors, studio owners, and community leaders
• Manage local SweatPals Instagram accounts and create social content
• Represent SweatPals at community events and existing partner gatherings
• Set your own schedule attending morning, evening, and weekend events
• Gather feedback from members and help shape product evolution
• Drive Chicago expansion by identifying business opportunities and closing deals

Field Sales Representative

• Attend Phoenix fitness events (run clubs, yoga, HIIT, boxing) and represent SweatPals
• Build genuine relationships with fitness instructors, studio owners, and community leaders
• Manage local SweatPals Phoenix Instagram accounts and create engaging social content
• Represent SweatPals at community and partner events as the platform ambassador
• Identify business opportunities in casual conversations and develop winning follow-up strategies
• Set your own schedule to attend morning, evening, and weekend events
• Gather real-world feedback from members to inform product and growth
• Drive SweatPals expansion in Phoenix by building partnerships and closing deals
• Develop sales, community-building, and social media skills while supporting local growth

Graphics Designer

• Implement the rebrand guide across all channels (app, web, email, ads, decks, socials, merch)
• Animate brand elements (logos, badges, iconography) for use across surfaces
• Provide animation and graphic design support for new feature releases and product moments
• Design campaign visuals: city launch kits, feature promos, and event playlists
• Support growth marketing with high-ROAS ad creative and A/B test variations
• Create reusable templates for email, social, and event collateral
• Build and maintain motion design assets (animations, transitions, micro-interactions)
• QA and ensure brand consistency across engineering, marketing, and partnerships
• Elevate decks, investor materials, and internal docs with brand polish
• Design swag, merch, and event branding to strengthen culture
• Stay ahead of social and design trends and provide ongoing design support for hosts and partners
• Move fast and experiment — deliver quick-turn assets for campaigns and partnerships

Graphic Designer

• SweatPals mission: help people build real connections through movement and empower fitness entrepreneurs
• Role: Social Media Marketing Intern to shape SweatPals' online presence and grow brand locally
• Create and schedule content across Instagram and TikTok (posts, reels, stories)
• Manage DMs and comments, keeping engagement fast, friendly, and on-brand
• Maintain the content calendar and support campaign execution
• Support in creating and scheduling marketing emails
• Attend SweatPals events to capture photo/video content and represent the brand in person
• Monitor social trends and propose creative ideas for real-time activations
• Create graphic assets using Canva or Figma and source/repurpose UGC from hosts and community
• Produce weekly reports on follower growth, engagement, and content performance
• Run small experiments testing 1–2 content ideas per month and share learnings
• 6-month full-time internship (40 hours/week); requires South Austin office presence at least 3 days/week; potential to convert to full-time role