SWBC

Implementation Specialist

• Leads onboarding tasks, project meetings, track progress, communicate updates to relevant stakeholders to ensure alignment and accountability, and perform software training to all clients within your respective pipeline
• Serves as the primary point of contact for all implementation-related matters, providing guidance and support to stakeholders at all levels
• Conducts thorough analyses of current processes and systems to identify areas for improvement and optimization
• Develops and implements strategies to drive change and improve efficiencies, leveraging best practices and innovative solutions
• Proactively identify risks and issues that may impact project delivery and develop mitigation plans to address them
• Establishes and maintains strong relationships with internal and external partners to facilitate collaboration and achieve project objectives
• Provides regular reporting and analysis on project performance, including key metrics and KPIs, to inform decision-making and drive continuous improvement efforts

Implementation Manager