SWBC

Payroll

• Serve as the primary SWBC PEO representative and primary contact with assigned clients and shared employees to fulfill customer service needs
• Responsible for all aspects of the payroll for the assigned employees facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules
• Maintains payroll-related accounts and processes multi-state payroll
• Responsible for reconciliation and accuracy of payroll system
• Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records
• Interacts with clients regarding payroll questions and problem resolution
• Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name and address changes
• Works with clients to resolve payroll issues and/or discrepancies
• Processes garnishments
• Collects and ensures new hire paperwork and appropriate documents are processed accurately in the payroll and timekeeping systems
• Maintains W-4 and I-9 documents for all client new hires and processes E-Verify
• Performs all other duties as assigned.

Payroll Specialist

Pricing Analyst

• Lead development and implementation of advanced pricing models for SaaS and card processing services
• Drive strategic revenue analysis, including portfolio performance, client profitability, and market trend evaluation
• Oversee revenue forecasting processes and provide input for multi-year financial planning and budgeting
• Provide expert guidance on interchange fee management and compliance
• Deliver pricing recommendations for high-value clients and lead periodic pricing reviews for existing accounts
• Identify and champion opportunities for pricing innovation and margin optimization, take’s ownership to ensure resolutions are thoroughly executed
• Prepare and present complex financial analyses and executive-level reports to senior management
• Collaborate cross-functionally with Sales, Customer Success, Finance, and Product teams to align pricing strategies with business objectives
• Mentor and provide guidance to junior analysts, fostering skill development and best practices
• Collaborate with Data Analytics team to bridge knowledge silos by providing business expertise, enabling the creation of reporting dashboards to improve visibility and help cross-functional teams achieve strategic goals
• Perform all other duties as assigned.

Revenue and Pricing Analyst

• Serve as the primary SWBC PEO representative and primary contact with assigned clients and shared employees
• Responsible for all aspects of the payroll for the assigned employees facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules
• Maintains payroll-related accounts and processes multi-state payroll
• Responsible for reconciliation and accuracy of payroll system
• Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records
• Interacts with clients regarding payroll questions and problem resolution
• Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name and address changes
• Works with clients to resolve payroll issues and/or discrepancies
• Processes garnishments
• Collects and ensures new hire paperwork and appropriate documents are processed accurately in the payroll and timekeeping systems
• Maintains W-4 and I-9 documents for all client new hires and processes E-Verify
• Performs all other duties as assigned

PEO Payroll Specialist I

• Serve as the primary SWBC PEO representative and primary contact with assigned clients and shared employees
• Responsible for all aspects of payroll for the assigned employees facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules
• Maintains payroll-related accounts and processes multi-state payroll
• Responsible for reconciliation and accuracy of payroll system
• Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records
• Interacts with clients regarding payroll questions and problem resolution
• Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name and address changes
• Works with clients to resolve payroll issues and/or discrepancies
• Processes garnishments
• Collects and ensures new hire paperwork and appropriate documents are processed accurately in the payroll and timekeeping systems
• Maintains W-4 and I-9 documents for all client new hires and processes E-Verify
• Performs all other duties as assigned.

Claims Specialist

• Identifies coverage and sets up new claims in the claims system along with assigning the appropriate adjuster, appraiser, and/or vendor
• Documents and notates claims as necessary, including for contacts with clients and appraisal companies
• Handles incoming correspondence to assist lenders, borrowers, and third-party administrators
• Uploads and saves imaging documents into the claim system
• Performs other daily activities, including maintaining daily tracker, distributing mail to appropriate parties, logging customer complaints, and completing special projects
• Handles incoming calls in a phone queue and uses excellent customer service skills to gather claim information
• Reviews claims statuses and notates the claims system with the status
• Proven research skills with ability to quickly locate and analyze relevant data
• High level of self-motivation and discipline to work independently
• Ability to prioritize tasks, manage time effectively, and meet deadlines
• Strong analytical and problem-solving skills
• Excellent communication and organizational skills
• Examines and researches inquiries from customers regarding the claims process, status, and settlements
• Reconciles weekly claim reserves to ensure proper tracking and reporting of reserves
• Releases custom weekly reports to carriers, clients, and third-party administrators
• Performs other duties as required

Payroll Specialist

Revenue and Pricing Analyst

PEO Payroll Specialist I

PEO Payroll Specialist I

Mortgage Claims Processor