Application Support Engineer

Sutherland

full-time

Posted on: 9/20/2025

Origin: • 🇮🇳 India

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Mid-LevelSenior

AWSCloudDockerElasticSearchJenkinsKubernetesLinuxLogstashOracle

About the role

Administer and maintain Oracle WebLogic Server (11g and 12c), including server configurations, deployments, and health monitoring
Create, configure, and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures
Troubleshoot application and infrastructure issues related to WebLogic and JMS components
Support application deployments through Kubernetes (EKS) clusters, ensuring smooth rollout and rollback procedures
Work with Jenkins for building and deploying applications using Docker images
Maintain and optimize CI/CD pipelines; support feature flag deployments using Unleash
Perform application performance monitoring using Dynatrace and take proactive action on performance alerts
Analyze logs and system behavior using the ELK Stack (Elasticsearch, Logstash, Kibana)
Provide operational support within an AWS cloud environment, including deployment and basic troubleshooting of cloud-native applications
Use Linux and Solaris for application-level troubleshooting and basic OS operations
Handle JIRA tickets for incidents, tasks, and change requests in line with SLA expectations
Participate in 24/7 monitoring and support for critical applications and systems, including on-call rotations

3+ years of hands-on experience with Oracle WebLogic Server (11g/12c)
Strong understanding of JMS concepts, including queue/topic creation and message flow troubleshooting
Experience with Kubernetes (preferably Amazon EKS) for application deployment and management
Familiarity with Jenkins, Docker, and deployment automation
Good knowledge of CI/CD pipelines, including feature flag tools like Unleash
Proficiency in monitoring tools like Dynatrace and log analysis using ELK Stack (Elasticsearch, Logstash, Kibana)
Working experience with AWS services, particularly in application hosting and support
Strong troubleshooting skills for WebLogic, JMS, and containerized applications
Working knowledge of Linux and Solaris, with command-line proficiency
Experience with JIRA or similar ticketing tools
Comfortable with 24/7 production support, including handling critical incidents and on-call rotations