Process & Business Analyst – Operational Excellence
Sutherland
full-time
Posted on:
Location Type: Remote
Location: Colombia
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About the role
- Analyze existing business processes, identify inefficiencies, and design process maps using Microsoft Visio or similar tools to support operational excellence initiatives.
- Collaborate with operations and leadership teams to drive continuous improvement and process reengineering efforts.
- Conduct stakeholder interviews and workshops to gather requirements, validate process flows, and present findings through professional presentations.
- Participate in a process creation test as part of the hiring process.
Requirements
- Bachelor’s degree in Business Administration, Industrial Engineering, Systems Engineering, or a related field. (Master’s degree is preferred.)
- Minimum 2 years of experience in process analysis, business analysis, or continuous improvement roles.
- Proficiency in process mapping tools such as Microsoft Visio , Lucidchart, or Bizagi.
- Strong presentation and communication skills in English (B1 level or higher).
- Demonstrated ability to work collaboratively with cross-functional teams and independently when needed.
- Attention to detail and a structured approach to documentation and analysis.
Benefits
- All your information will be kept confidential according to guidelines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process analysisbusiness analysiscontinuous improvementprocess mappingMicrosoft VisioLucidchartBizagi
Soft Skills
presentation skillscommunication skillscollaborationattention to detailstructured approach
Certifications
Bachelor’s degreeMaster’s degree