Bilingual Customer Service Support — Healthcare
Sutherland
full-time
Posted on:
Location Type: Remote
Location: France
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Salary
💰 $18 per hour
About the role
- Provide customer service support to healthcare providers via phone and email
- Deliver accurate reporting in compliance with industry standards
- Act as point of contact for event vendor management, including activating and onboarding new vendors
- Accurately issue payments to vendors and other payees
- Generate pre- and post-event reports
- Train and assist providers and staff on event management processes and event-related responsibilities
Requirements
- Fluency in French and English
- Exceptional customer service skills
- Strong written and verbal communication skills with high attention to detail
- Proficiency with Microsoft Office
- Self-motivated with strong multitasking abilities
- Ability to work independently and as part of a team
- Prior experience in a healthcare setting (preferred)
- Prior project/event planning experience (a plus)
- SME/floor support experience (a plus)
Benefits
- Competitive hourly rate: $18.25/hour
- Paid training and generous paid time off (PTO)
- Medical, dental, and vision benefits
- Opportunities for advancement
- Employee discounts
- Employee Assistance Program (EAP) and health and wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event managementreportingvendor managementpayment processingmultitasking
Soft skills
customer servicecommunicationattention to detailself-motivatedteamwork