Lead Product Owner
CloudSmiths
Product Manager – AI
Sutherland
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Azure
About the role
- Lead the build out of our consumer-facing Conversational AI products.
- Vital product leadership activities include defining/refining the vision and product strategy, and developing business, financial and operational plans.
- Evangelize your vision and excite others.
- Share your goals and rationale behind your decisions.
- Day-to-day product management activities include speaking with clients, defining and prioritizing requirements, working with designers and engineers to ideate, design, build, test, deliver and optimize our solutions.
- Work cross-functionally across client, partner, and internal stakeholders to take products from conception to launch.
- Drive improvements where needed.
- Frame tradeoffs and drive the decision-making process to push us forward.
- Work with go-to-market teams on sales/marketing/demo materials and other collateral and provide subject matter expertise for internal, client, and partner sales efforts.
- Plan and manage multiple initiatives.
- Perform other duties as assigned or required.
Requirements
- Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.
- 5 + years of experience in product management with most recent experience in Conversational AI / Chatbots and/or Digital Assistants.
- Understanding of software features, and the processes of ideation, validation, tradeoff evaluation and road mapping.
- Experience in working with cross-functional teams including Design, Engineering and Operations.
- Superior communications skills and demonstrated ability to communicate/present effectively at all levels of the organization.
- Skilled at problem-solving and decision making with the ability to navigate challenging situations in a professional manner.
- Preferred: Expert on Chatbots and have experience with Conversational AI solutions in support, sales & other functions.
- Preferred: Experience with machine learning for Natural language understanding.
- Preferred: Experience working with Azure AI - Luis.ai, Dialog Flow, Meya.ai, Salesforce Einstein, Alexa, Google Assistant, or Siri etc.
- Preferred: Exploration or working on some of the latest advancements in conversational applications with CRMs
Benefits
- Fully remote position
- Work within different time zones as needed
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementConversational AIChatbotsDigital Assistantsmachine learningNatural language understandingideationvalidationtradeoff evaluationroad mapping
Soft skills
communicationproblem-solvingdecision makingleadershipcollaborationorganizational skillsclient engagementstakeholder managementstrategic thinkingvision articulation