Translate customer business requirements into technical designs and product configurations
Work closely with customer sales and service organizations to define application metrics, reports, dashboards, data mapping, and other integration requirements
Implement customer requirements using NICE’s software solutions
Requirements
Bachelor's degree in a technical field (or equivalent)
Reporting/business intelligence tools (e.g. Business Objects, Cognos) or database applications
Project experience – working as part of a team
Strong expertise with Microsoft Excel
Excellent customer facing skills
Excellent organizational skills, ability to set own task lists and time lines
Ability and willingness to work under pressure in a highly dynamic environment
Analytical ability – working with formulas, calculations and data
Benefits
Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data mappingintegration requirementsreportingbusiness intelligenceformulascalculationsdata analysisproject experiencetechnical designsproduct configurations
Soft skills
customer facing skillsorganizational skillsability to work under pressureanalytical abilityteam collaborationtime managementcommunication skillsadaptabilityproblem-solvingattention to detail