SurveyMonkey

Senior Product Manager

SurveyMonkey

full-time

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Senior

Tech Stack

SQL

About the role

  • Execute pricing and packaging strategy for self-service and PLG channels
  • Drive continuous improvement of our customer-facing pricing and packaging pages to align with changing customer needs and industry developments
  • Design and implement new pricing models for emerging AI-based products and features
  • Design and run experiments to test monetization hypotheses and improve conversion, ARPU, and retention
  • Recommend and enact changes to product packaging in response to new feature development and changing market landscape; coordinate with other product teams to align on feature bundling within existing and emerging product plans
  • Own international pricing optimization, including market-specific sensitivity analysis, currency localization, and infrastructure requirements
  • Collaborate with cross-functional teams to model business impact, align on GTM plans, and implement pricing changes across the product and billing stack

Requirements

  • 5 years of total experience in Product Management, with at least 2 years focused on B2B SaaS pricing and packaging
  • Experience with pricing frameworks and methodologies (e.g., value-based pricing, WTP analysis, segmentation strategies)
  • Experience working in self-service and PLG environments with a strong experimentation and data-driven mindset
  • Demonstrated ability to collaborate across Product, Marketing, Finance, and Engineering to deliver scalable pricing infrastructure and measurable impact
  • Experience with international pricing best practices and implementation at scale
  • Analytical fluency with tools such as SQL, Excel, and pricing research platforms
  • Strategic thinker with strong business judgment, customer empathy, and product sensibility.
Benefits
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pricing strategypackaging strategypricing modelsmonetizationARPUretentionpricing frameworksvalue-based pricingWTP analysissegmentation strategies
Soft Skills
collaborationstrategic thinkingbusiness judgmentcustomer empathyproduct sensibility