SurveyMonkey

Software Engineer

• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows.
• Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle.
• Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions.
• Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities.
• Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

Zuora Developer

Financial Planning and Analysis

• Lead the annual budgeting and monthly forecasting cycles for G&A functions to ensure departmental resources and headcount align with company-wide financial targets.
• Build sophisticated, scalable models to evaluate new business initiatives, cost-saving opportunities, and the ROI of long-term strategic investments.
• Synthesize complex datasets into clear, concise presentations that translate financial metrics into strategic recommendations for the leadership team.
• Partner with cross-functional teams to automate reporting workflows and enhance the data integrity of our ERP and financial planning tools.
• Oversee end-to-end financial workstreams, ensuring all stakeholders are aligned on project milestones and fiscal objectives.

Finance Planning and Analysis Specialist

Human Resources

• Support the continuous improvement and configuration of Workday (HRIS) across multiple functional areas to ensure system health and scalability
• Manage end-to-end configuration within Core HCM, including Reporting, Time Off & Absence, Business Processes, Compensation, and EIBs, among others
• Provide Tier 2-level HRIS support to our People & Culture teammates by answering questions related to Workday configuration, while maintaining compliance with internal policies
• Support Compensation, Benefits, and Business Systems partner teams as needed on high-impact projects and programs, including reporting, compensation reward cycles, absence, time tracking, and system training initiatives

Zuora Developer

Finance Planning and Analysis Specialist

HR Analyst