SurveyMonkey

Information Systems Engineer III – Zuora

SurveyMonkey

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 $106,250 - $143,750 per year

Job Level

Junior

About the role

  • Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows.
  • Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle.
  • Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions.
  • Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities.
  • Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

Requirements

  • 1+ years of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment.
  • Experience with Zuora Orders and Orders API.
  • Experience in writing solution documents, POC, and analyzing issues.
  • Experience with quote-to-cash and financial systems such as Zuora, Salesforce (including CPQ), NetSuite, or RevPro.
  • Conducting demos and design walkthrough sessions with other teams and the stakeholders.
  • A bachelor’s degree in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience.
  • Working knowledge of core finance and accounting processes (e.g., Order to Cash, Record to Report).
  • Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.
  • Experience in Zuora Revenue, Salesforce CPQ and Mulesoft (Nice to have)
  • Experience with data migration and cleansing (Nice to have)
Benefits
  • medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • flexible spending & health savings account
  • paid holidays
  • paid time off
  • employee assistance program
  • competitive benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Zuora BillingZuora OrdersOrders APISalesforceCPQNetSuiteRevProdata migrationdata cleansingroot cause analysis
Soft skills
strong communication skillsattention to detailability to prioritize workcollaborationproblem-solving