SurveyMonkey

Senior Designer

SurveyMonkey

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Lead the full product design lifecycle: Focus on optimizing the growth funnel (e.g., onboarding, paywalls, feature adoption, cross-sell motions), moving quickly from hypotheses to high-fidelity mockups and interactive prototypes.
  • Design for experimentation: Work with Product and Engineering to frame design work as testable hypotheses and design multivariate tests (A/B/n) for measurable impact.
  • Conduct and Synthesize Data: Deeply analyze quantitative data (funnel drop-offs, A/B test results) alongside qualitative user research to identify friction points and major growth opportunities.
  • Drive Design Strategy for Growth: Influence the growth roadmap by proactively identifying and championing high-leverage design opportunities based on data analysis.
  • Accelerated Iteration: Operate with a bias for speed and measurable impact, focusing on delivering Minimum Viable Tests (MVT) and optimizing designs rapidly based on performance.

Requirements

  • 8+ years of professional product design experience, with a minimum of 3+ years specifically in a Product Growth, Conversion Rate Optimization (CRO), or highly metrics-driven B2B/SaaS environment.
  • Portfolio Required: Portfolio must clearly demonstrate a user-centered design process applied to Growth challenges, including examples of:
  • A/B testing and experimentation cycles.
  • Measurable business outcomes (e.g., lift in conversion, activation rate, or retention).
  • Rapid iteration and tight turnaround work.
  • Data Fluency: Proven expertise in collaborating with analysts to translate funnel metrics and A/B test data into design solutions and design hypotheses. Experience with tools like Amplitude, Mixpanel, or Google Analytics is a plus.
  • Expertise in Figma (or equivalent tools) for wireframing, prototyping, and preparing production-ready specs in a fast-paced setting.
  • Demonstrated Leadership: Experience mentoring, coaching, and providing design direction to mid- and junior-level designers. Proven ability to help build a design team's skills and process.
  • Deep understanding of interaction design principles, visual design, and information architecture, with the ability to maintain quality under pressure.
  • Excellent communication and presentation skills, with a track record of successfully influencing cross-functional partners (especially Product and Analytics) using data and design rationale.
  • Ability to balance strategic thinking (long-term impact) with hands-on execution (immediate optimization) in a high-speed, agile environment.
Benefits
  • Flexible working hours
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product designconversion rate optimizationA/B testingdata analysisuser-centered designinteraction designvisual designinformation architecturerapid iterationminimum viable tests
Soft skills
leadershipmentoringcoachingcommunicationpresentationstrategic thinkingcollaborationinfluencingproblem-solvingadaptability