Surplex

Auction Manager — Industrial Auctions

Surplex

full-time

Posted on:

Location Type: Hybrid

Location: Düsseldorf • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

TypeScript

About the role

  • Responsible for quality and process assurance of auctions in Germany
  • Ensure the quality of photos, descriptions, pricing strategy and item ordering
  • Track bidder activity and proactively contact the highest bidders
  • Conduct price and follow-up negotiations when reserve (minimum) prices are not met
  • Oversee payment monitoring and payment follow-up
  • Accurately capture and document all relevant information
  • Work closely with internal teams to identify optimization opportunities
  • Evaluate, create and review auction content
  • Confident use of IT tools
  • Professional written and verbal communication with internal stakeholders.

Requirements

  • Professional experience in sales, customer service or a comparable area
  • Strong sense for high-quality photos, precise descriptions and clearly structured content
  • High level of accuracy, quality awareness and an independent working style
  • Good understanding of the auction environment or willingness to learn quickly and proactively
  • Excellent English skills, written and spoken; additional languages are a plus
  • Confident handling of IT tools and ability to manage processes systematically and in a structured way
  • Proactive, solution-oriented mindset and enjoyment of clear communication.
Benefits
  • Competitive salary with an attractive bonus model
  • Disability insurance and a group accident insurance
  • 30 days of vacation
  • Up to 30 days of workation per year
  • Opportunities for further training

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quality assuranceprocess assurancenegotiationdocumentationcontent evaluationauction environment knowledge
Soft skills
attention to detailindependent working styleproactive mindsetsolution-orientedclear communication