Revenue Cycle Manager
Surgical Information Systems
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Lead a revenue cycle team/region offering direct supervision to assigned managers
- Communicate proactively towards decisions and actions that will assure success for clients
- Partner closely with other RCMs, Sr. Managers, clients, and others to determine and support staffing, tools, coaching, and training needs
- Drive commitment to accomplishing consistent, quality daily results
- Coach team members to develop work plans focusing on time management, organization, and metrics
- Review client cash summary and posting folder in SharePoint
- Manage month-end duties and confirm all month-end reports are run
- Review billing for clients and resolve billing queries
- Manage Waystar rejections and fix COB errors
- Validate quantity and quality of AR follow-up metrics
Requirements
- High school graduate or GED certification
- AA degree in Management Preferred
- 3-5 years of experience in managing
- Experience in Ambulatory Surgery Center, Surgical Hospital or Hospital Billing
- Experience with managing forecasting, scheduling, and load balancing
- Experience with performance management/coaching activities across high-performing teams
- Experience with interviewing candidates and selecting talent according to the needs of the team
- Superior customer service skills and orientation
- Strong critical thinking analytical and problem solving skills
- Effective interpersonal skills (written and oral) and the ability to communicate effectively with a variety of staff levels
- Excellent organizational skills, and ability to manage multiple projects and competing tasks/priorities
- Prior experience in a medical setting or call center environment strongly preferred
Benefits
- Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
- Vacation/Sick time
- 401(k) retirement plan with company match
- Paid Holidays
- SIS Cares Day
- Hybrid or Remote environment depending on the role
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingforecastingschedulingload balancingperformance managementcoachingAR follow-up metricsmonth-end reportingdata analysis
Soft Skills
customer servicecritical thinkinganalytical skillsproblem solvinginterpersonal skillscommunication skillsorganizational skillstime managementteam leadership
Certifications
High school diplomaGED certificationAA degree in Management