Surgical Information Systems

Onboarding Consultant

Surgical Information Systems

full-time

Posted on:

Location Type: Hybrid

Location: Alpharetta • United States

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About the role

  • Assist clients with application configuration, based on user needs and industry standards
  • Learn and Perform project management tasks to take clients through project life cycle
  • Train administrative and end users on the application.
  • Work with Managers to determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS).
  • Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project; including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, and issue tracking, and escalation.
  • Learn to identify client-associated risks and provide actions or solutions.
  • Give a hands-on approach to the implementation process.
  • Help to identify possible risks with the client on a continual basis during the project life cycle.
  • Review, assess, and help manage the application scope of work and scheduling.
  • Exposure to and use of ASC billing practices
  • Assist and focus client in directing resources and efforts to achieve project goals.
  • Address client’s application issues and close all issues before transition to Support.

Requirements

  • Bachelor’s degree strongly preferred
  • Exposure to or Coursework with healthcare industry, ASC industry preferred
  • Exposure to coursework with SAAS software implementations
  • Skill in interpersonal communication, both verbal and written, across all levels of an organization.
  • Must be able to take a friendly approach to teaching all level of end users.
  • Must be able to motivate others to learn.
  • Strong organization and time management skills.
  • Skill in problem solving in order to provide issue resolution and troubleshoot where necessary.
  • Ability to work in a collaborative, team environment while taking ownership for one’s project.
  • Ability to take initiative and be a self-starter while working on projects.
  • Ability to quickly learn new concepts and apply them to new situations.
  • Will work in office 3 days per week
  • Travel up to 75%.
Benefits
  • Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
  • Vacation/Sick time
  • 401(k) retirement plan with company match
  • Paid Holidays
  • SIS Cares Day
  • Hybrid environment depending on the role
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementapplication configurationASC billing practicesSAAS software implementationsissue resolutiontroubleshootingrisk identificationscheduling managementtrainingreporting
Soft Skills
interpersonal communicationverbal communicationwritten communicationmotivationorganizationtime managementproblem solvingcollaborationinitiativeself-starter
Certifications
Bachelor’s degree