SureCo

Account Manager

SureCo

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 per year

About the role

  • Serve as primary point of contact for assigned customer accounts
  • Own day-to-day customer health and satisfaction for your portfolio
  • Lead Annual Benefits Planning (ABP) process for assigned accounts with senior AM guidance and support
  • Build strong relationships with brokers and customer HR teams
  • Support new customer onboarding by coordinating with cross-functional teams
  • Monitor customer health indicators and escalate concerns appropriately

Requirements

  • 2+ years of customer-facing experience in account management, customer success, or client services
  • Strong organizational and coordination skills
  • Excellent written and verbal communication abilities
  • Ability to learn complex products and systems quickly
  • Customer-first mindset with focus on problem-solving
Benefits
  • 100% remote position
  • Annual salary of $85,000
  • Bonus based on company performance and customer retention goals
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
organizational skillscoordination skillswritten communicationverbal communicationproblem-solvingcustomer-first mindset