SupportYourApp

Customer Support Consultant, Hospitality

SupportYourApp

contract

Posted on:

Location Type: Remote

Location: Morocco

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Deliver outstanding customer support via phone calls, chats, and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

Requirements

  • Excellent English skills (C1 for both spoken and written)
  • At least 6 months of experience in a customer support role
  • Strong analytical thinking and research skills
  • Experience in travel industry
  • Positive, proactive and responsible attitude
  • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits
  • Flexible schedule
  • Opportunity to cooperate fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Rewards for referring friends
  • Balance between project workload and personal time, but also – internal health policy
  • Responsive leadership interested in your development and long-lasting cooperation
  • Greenhouse conditions for self-development
  • A culture built on trust, with no time-tracking requirements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer supportanalytical thinkingresearch skills
Soft Skills
communicationpositive attitudeproactive attituderesponsible attituderelationship building