Salary
💰 $90,000 - $123,000 per year
About the role
- Provide first-level support for SAP SD (Sales & Distribution) processes, troubleshooting user issues and ensuring timely resolution.
- Conduct end-user training on SAP SD transactions and processes, both in-person and remotely.
- Develop, update, and maintain training materials, user guides, and process documentation.
- Collaborate with business teams to analyze sales, order management, and distribution requirements, and communicate them clearly to the implementation team.
- Support system testing (unit, integration, UAT), including test planning, execution, and documentation of results.
- Assist with SAP SD configuration requirements under the guidance of senior consultants or the project lead.
- Participate in data preparation and migration activities as needed.
Requirements
- Bachelor’s Degree in Computer Science, Information Systems, Business Administration or a related field
- Minimum 7 years of professional experience in information systems, business analytics, or a related field
- At least 3 years of hands-on SAP SD experience (configuration and support)
- Prior supervisory/leadership experience
- Solid understanding of SAP SD business processes: order-to-cash, pricing, delivery, billing, and credit management
- Proven experience delivering SAP SD end-user training
- Excellent communication and presentation skills for different levels of users and management, in the US and globally