Supplement Hub

Operations & Account Manager

Supplement Hub

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • You take full ownership of the Amazon backend (Seller Central) and ensure all workflows (content maintenance, SEO optimization, flat files) run without errors.
  • You develop and document scalable Standard Operating Procedures (SOPs) for our junior managers and perform the final quality control (double-check stage).
  • You ensure launch readiness for new products — from keyword research to final A+ Content.
  • You monitor core KPIs (conversion rate, TACOS, out-of-stock rate) and proactively derive optimization measures.
  • You work closely with the founding team on automation projects to sustainably reduce manual effort.

Requirements

  • You have at least 2–3 years of relevant experience in the Amazon ecosystem (ideally in supplements, FMCG, or beauty), either at an agency or within a fast-growing D2C brand.
  • You know Seller Central inside out and have a deep understanding of Amazon SEO and the psychology behind high-converting content.
  • You are extremely meticulous and organized in your work — “sloppy work” is incompatible with your quality standards.
  • You are proficient with Helium 10 and Excel (pivot tables/data analysis) and have an affinity for process automation.
  • Fluent German and English, both written and spoken.
Benefits
  • Flexibility: Remote-only policy — work from wherever you want.
  • Growth: Flat hierarchies and the opportunity to take on significantly more responsibility quickly (e.g., a team lead role for the entire marketplace area).
  • Impact: You will work directly with the founders and play a key role in scaling an ambitious brand.
  • Culture: A dynamic environment that values results over presence and appreciates honest feedback.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Amazon SEOkeyword researchcontent maintenancequality controldata analysisprocess automationflat filesKPI monitoringconversion rate optimizationTACOS
Soft Skills
meticulousorganizedattention to detailownershipcollaborationcommunication