Supertech Innovation Labs

DevOps Engineer

• Manage CI/CD pipelines for Node.js and React-based applications. Solid understanding of Github and Bitbucket pipelines and development staging, production, and dev setups, including databases, development environments
• Automate deployments to GCP (Netlify or High available hosted app platforms)
• Monitor system health and security, respond to alerts and incidents. Solid experience with New Relic, Datadog and APM setting up APM cadence, APM alerts, and rules and policies for support and disaster management
• Containerize applications using Docker and orchestrate using Kubernetes (optional)
• Implement and maintain infrastructure as code (Terraform, CloudFormation)
• Ability to learn fast, understand the world of LLM, complex CI/CD setups in the future, such as AI machine learning and AI coding
• Excellent experience of cloud-based vpc and networking
• Excellent experience working on Kubernetes clusters (GKE/AKS)

Senior Devops Engineer

Business Analyst

• Collaborate with the stakeholders to identify and prioritize the business needs, scope of work, and requirements.
• Write clear and comprehensive, internal and external documentation such as business requirements documents (BRDs), functional specifications, use cases, process flows, and user stories.
• Effectively communicate requirements, key insights, and findings to cross-functional team members, management, and other stakeholders.
• Monitor project status by performing a daily follow-up with the teams, resolving problems, publishing progress reports, and recommending actions.
• Conduct meetings and presentations to share ideas and findings.
• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
• Collaborate with project managers to define project scope, goals, and deliverables
• Facilitate meetings and workshops to gather feedback, and ensure alignment between business objectives and project deliverables.
• Assist in testing and validation of solutions to ensure they meet business requirements
• Create training materials, conduct user training sessions, and facilitate the transition to new processes, systems, or solutions.

Senior Business Analyst

Engineer

• Design high-quality prompts, system instructions, and tooling that make our LLM features accurate, safe, and cost-effective.
• Own evaluation, prompt versioning, and continuous improvement.
• Author, refactor, and chain prompts (system/tool/policy) for varied tasks.
• Create offline/online evaluation harnesses (rubrics, golden sets, metrics).
• Build prompt libraries with versioning, A/B testing, and telemetry.
• Reduce hallucinations via verification, constrained decoding, and tool use.
• Implement safety: jailbreak/prompt-injection tests, content policy checks, PII handling.
• Partner with engineers to integrate prompts into production features.

Prompt Engineer, LLM Systems, Evals, Safety

Content Marketing Manager

• Publish and update event listings, blogs, and guides in CMS.
• Ensure accuracy in metadata, images, and formatting.
• Handle multiple publishing requests while meeting SLA deadlines (standard: 48h, priority: 24h).
• Perform QA checks to guarantee accuracy, compliance, and brand tone.
• Conduct UX reviews of live pages and recommend improvements.
• Identify issues in structure, placement, or design and escalate with solutions.
• Implement keyword, tagging, and structured data from SEO briefs.
• Track performance of published content and provide recommendations.
• Maintain organized reporting sheets and dashboards.
• Collect and analyze publishing metrics (velocity, errors, SEO performance).
• Deliver clear reports with insights and actionable recommendations.
• Use Google Workspace (Docs, Sheets, Slides) for structured workflows.
• Apply AI tools (e.g., ChatGPT, Grammarly, image/SEO assistants) to increase efficiency.
• Use design tools (Canva, Photoshop, Figma – nice to have) for visuals or QA checks.
• Collaborate cross-functionally with Event Ops, BD, Creative, and Performance.
• Identify blockers or inefficiencies in content workflows.
• Suggest improvements to website/app functionality that enhance user experience.
• Document issues professionally and recommend actionable solutions.

Content Marketing Officer

QA Automation Engineer

• Own the design and operation of internal automations and AI-powered agents.
• You’ll turn API workflows into reliable, observable systems using n8n and LLMs.
• Build and maintain n8n workflows and custom nodes that orchestrate APIs, webhooks, and LLM calls.
• Design AI-assisted flows (classification, extraction, summarization, decision support) with clear guardrails.
• Implement secrets management, RBAC, rate limiting, and prompt-injection defenses.
• Add monitoring, alerting, and cost tracking; set SLOs for critical automations.
• Write concise docs/playbooks; enable self-serve patterns for teammates.
• Continuously improve reliability, latency, and cost via testing and iteration.

AI Automation Engineer, n8n, AI Agents

AI Engineer

• Build multi-step, tool-using agents that plan, retrieve, act, and verify.
• Design agent architectures, integrate tools/APIs, and deliver robust execution with safety and observability.
• Architect agent loops (planning, memory, retrieval, tool use, self-verification).
• Implement tools (functions/APIs/DB queries/files) and MCP-style interfaces.
• Combine RAG with agents: chunking, embeddings, retrieval, reranking, grounding.
• Add guardrails: execution sandboxes, permissions, rate limits, PII policies.
• Build evaluation for agents (task success, autonomy depth, recovery rate).
• Optimize for reliability, determinism where needed, and cost.

Product Designer

• Manage and lead the UX design function, setting direction and ensuring design excellence across projects.
• Define and maintain design systems, governance, and best practices that drive consistency and quality.
• Translate complex business requirements into intuitive, elegant, and user-friendly digital experiences.
• Mentor, coach, and inspire design teams to reach their highest potential.
• Collaborate closely with Strategy, Product, AI, and Development teams to align design outcomes with business and user goals.
• Oversee user research, usability testing, and design workshops to validate design solutions.
• Represent the design function with clients and senior stakeholders, presenting strategies and outcomes.

UX Design Manager / Architect

Business Development Rep

• Attend client meetings across time zones; take structured notes and follow up on next steps.
• Identify and qualify new business opportunities in KSA, GCC, and Europe markets.
• Build and nurture strong relationships with senior client decision-makers across industries.
• Support the preparation and delivery of proposals, pitches, and high-impact presentations.
• Collaborate with cross-functional teams (Strategy, Design, AI, Development) to align solutions with client requirements.
• Track and manage opportunities throughout the sales funnel with discipline and accuracy.
• Contribute to market research and competitor analysis to refine outreach strategies and strengthen positioning.
• Work on projects for major regional and international brands in digital and user experience design.

Business Development Representative

• Attend client meetings across time zones, take structured notes, and follow up on next steps to ensure seamless communication.
• Identify and qualify new business opportunities in KSA, GCC, and Europe markets.
• Build and nurture strong relationships with senior client decision-makers across industries.
• Support the preparation and delivery of proposals, pitches, and high-impact presentations.
• Collaborate with cross-functional teams (Strategy, Design, AI, Development) to align solutions with client requirements.
• Track and manage opportunities throughout the sales funnel with discipline and accuracy.
• Contribute to market research and competitor analysis to refine outreach strategies and strengthen positioning.