Assistant Manager

Superstar Car Wash

full-time

Posted on:

Location Type: Office

Location: Colorado Springs • Colorado • United States

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Salary

💰 $20 - $21 per hour

About the role

  • Execute opening and closing duties following designated procedures.
  • Ensure compliance with all local, state, and federal laws, rules, regulations, and company policies.
  • Manage and coach team to drive company initiatives and exceed KPIs.
  • Monitor and manage Quality Control factors, including customer experience, product & service standards, scheduling, and labor cost control based on historical performance and seasonality.
  • Ensure a safe environment for employees and customers by enforcing safety procedures.
  • Identify and report safety or maintenance issues to management.
  • Provide friendly, professional service to exceed customer expectations.
  • Handle vehicles with extreme care to ensure customer satisfaction and trust.
  • Maintain a clean and organized property at all times.
  • Perform location cleanliness tasks such as sweeping, replenishing supplies, mopping, cleaning, and minor landscaping work as directed by leadership.
  • Facilitate and assess damage claims.
  • Learn and implement the company's coaching and training model.
  • Communicate effectively with employees, customers, peers, and management at all levels.
  • Motivate employees to perform job tasks efficiently and effectively.
  • Support company initiatives, including marketing, promotions, sales, customer service, and talent management efforts.
  • Contribute to team success by completing related tasks as needed.
  • Perform other duties as assigned by management.

Requirements

  • High school diploma or GED equivalent
  • Must be at least 18 years of age
  • 2+ years of supervisory experience leading teams
  • Ability to transfer to other locations within the designated district
  • Ability to successfully pass a criminal background check
  • Adaptability: Thrive in a fast-paced, outdoor environment
  • Communication: Excellent verbal and interpersonal skills
  • Flexibility: Willingness to work outside and adapt to various weather conditions
  • Schedule: Ability to work a schedule that may vary based on business needs, full-time schedule to include days, evenings, weekends and holidays
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
supervisory experiencequality controlcustomer serviceschedulinglabor cost controldamage claims assessmentcleaning taskslandscaping worksafety procedurescompliance
Soft Skills
communicationadaptabilityflexibilityteam motivationinterpersonal skillsprofessional servicecustomer satisfactioncoachingorganizational skillsproblem-solving
Certifications
high school diplomaGED equivalent