Senior System Product Manager
Supermicro
full-time
Posted on:
Location Type: Office
Location: San Jose • California • United States
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Salary
💰 $140,000 - $180,000 per year
Job Level
About the role
- Develop and execute effective strategies for product deployment based on a thorough understanding of technical requirements and customer needs in the data center space
- Collaborate with internal stakeholders, including business partners and technical teams, to identify and resolve product-related challenges and ensure alignment with customer expectations
- Work closely with engineering teams (mechanical, electrical, thermal, and software) to define product specifications and ensure the technical feasibility of the designs
- Leverage your mechanical and electrical engineering knowledge to understand and optimize Enterprise/HPC/GPU server solutions, focusing on efficiency, performance, and integration in Rackmount design
- Engage in ongoing communication with customers to answer technical questions and address concerns, ensuring a responsive and supportive customer experience
- Collaborate with engineering teams to create, review, and approve the Bill of Materials (BOM) to ensure alignment with product requirements and cost targets
- Create comprehensive positioning statements, marketing collateral, and sales training materials that clearly articulate product specifications and value propositions
- Create and manage detailed technical and procedural documentation, design specifications, user guides, and troubleshooting guides for rack solutions products
- Attend trade shows, customer visits, and project deployments at customer sites as needed. Up to 25% travel required.
Requirements
- Bachelor’s or Master’s degree in Computer Engineering, Computer Science, Mechanical Engineering, Electrical Engineering, or a related field
- Minimum of 8 years of hands-on experience in data center or server-related roles
- Proven experience in High-Performance Computing and Rackmount solutions is highly preferred
- Solid understanding of mechanical engineering principles, thermodynamics, fluid dynamics, and heat transfer concepts is highly advantageous
- Strong awareness of data center market trends, competitor analysis, and the strengths and weaknesses of existing and emerging products
- Strong understanding of the electric power industry, including power generation, transmission, and distribution technologies (transformers, generators, etc.)
- Exceptional communication and presentation skills are essential; you must effectively engage with customers, promote products, answer inquiries, and assimilate feedback
- Fluency in Mandarin and English is highly preferred to facilitate effective collaboration and communication with our vendors and engineering teams in Asia and Taiwan.
Benefits
- Comprehensive benefits package
- Participation in bonus and equity award programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data center solutionsHigh-Performance ComputingRackmount designmechanical engineeringelectrical engineeringthermodynamicsfluid dynamicsheat transferBill of Materialstechnical documentation
Soft Skills
communication skillspresentation skillscollaborationcustomer engagementproblem-solvingstrategic thinkingcustomer supportteamworkadaptabilityresponsiveness
Certifications
Bachelor’s degreeMaster’s degree