SUP Media

Support Engineer – primarily remote

SUP Media

full-time

Posted on:

Location Type: Hybrid

Location: Freiburg im Breisgau • Germany

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 €70,000 - €75,000 per year

Job Level

Junior

About the role

  • Responsible for client management in day-to-day operations
  • Administration and maintenance of the Windows 11 environment
  • Patch management and ensuring smooth update operations
  • Application management, including deployment, updates, and troubleshooting
  • Contribute to process development, approvals, and test scenarios
  • Introduction and optimization of workplace / modern workplace solutions
  • Assist in the implementation of new tools and standards
  • Collaborate with internal departments (no external customer contact)

Requirements

  • Solid experience in client management
  • Excellent knowledge of Windows 11
  • Proficient with Microsoft 365 (O365)
  • Good knowledge of patch and application management
  • Structured working style and understanding of IT processes
  • Team player with a hands-on mentality
  • Fluent in German, at least C1
Benefits
  • Attractive salary: approx. €72,000 per year
  • Flexible work: only 1 day per week on-site in Freiburg
  • Modern working environment and exciting IT projects
  • Opportunity to shape and develop new processes and tools
  • Collegial team and short decision-making paths
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client managementWindows 11Microsoft 365patch managementapplication managementprocess developmenttroubleshooting
Soft Skills
structured working styleteam playerhands-on mentality