SUP Media

Network Engineer

• Member of the Professional Services team in our 6-person Cisco team as a Senior Consultant or Solution Architect depending on suitability and skills.
• Consulting and planning of Cisco security and network solutions.
• Conducting workshops.
• Preparation of solution concepts according to the required content and scope.
• Creation of migration concepts, particularly for firewall migrations from vendor A to vendor B.
• Project implementation individually or as part of a team.
• Technical project leadership — approx. 90% project work, 10% support.

Cisco Experts – Network Specialists

• Work as a Senior Consultant or Solution Architect within the 6-member Cisco team
• Advise on and design Cisco security and network solutions
• Conduct workshops and develop technical concepts
• Develop migration concepts for firewall transitions between vendors (e.g., from vendor A to vendor B)
• Implement projects independently or as part of a team
• Technical project leadership (90% project work, 10% support)

Network Specialist, Cisco

• Mitarbeiter im Professional Service in unserem 6-köpfigen CISCO Team als Senior Consultant bzw. Solution Architekt je nach Eignung und Fähigkeiten.
• Beratung und Planung von Cisco Security- und Netzwerk -Lösungen.
• Durchführung von Workshops.
• Erstellung von Konzepten je nach gewünschtem Inhalt und Umfang.
• Erstellung von Migrationskonzepten insbesondere von FW-Hersteller A nach Hersteller B.
• Projektumsetzung alleine oder im Team.
• Technische Projektleitung.

CISCO Experten – Network Specialists

Manager

• Du bist operativ verantwortlich für unseren Managed Workplace Service auf der Basis von MS 365 & MS Intune - sowohl intern, als auch in Richtung Kunde.
• Du begleitest die Service Transition neuer Kunden und bist die Schnittstelle zwischen Betriebsteam, Projektteam und Service Management.
• Du unterstützt die Weiterentwicklung unsere Services durch Automatisierrung und eine verbesserte User Experience.
• Wann immer es um Änderungen geht, planst und führst du Minor/Major Changes durch und bearbeitest Tickets.
• In deiner Position arbeitest du aktiv in unserem agilen MS-Fokusteam mit.
• Nicht zuletzt kümmerst du dich um die kontinuierliche Optimierung unserer Client Lifecycle Prozesse.

Service Delivery Manager – Managed Workplace

Consultant

• Member of the Professional Services team in our six-person Cisco team as a Senior SE/Consultant or Solution Architect depending on suitability and skills.
• Consulting and planning of Cisco security and network solutions.
• Conducting workshops.
• Creating concepts/designs according to the required content and scope.
• Developing migration plans, in particular migrations between firewall vendors (e.g., from vendor A to vendor B).
• Implementing projects independently or as part of a team.
• Technical project leadership.
• Approximately 90% project work and 10% support; currently about 70% Security Services and 30% Networking.

Senior SE/Consultant, Solution Architect

Support Engineer

• Member of our Technical Operations team as a Support Engineer in a currently five-person team.
• Handling 2nd and 3rd level tickets.
• Participating in vendor TAC calls.
• Problem management using appropriate methods and tools such as Wireshark.
• Performing minor and major updates.
• Evaluating and planning major changes.
• Supporting service transitions and service onboardings.
• Interaction with Cisco colleagues in Professional Services.
• 70% operations, 30% project work.
• 70% security services, 30% networking.

IT Support Engineer

Security Engineer

• You are the point of contact for creating service designs and you support the service transition.
• Whenever changes are required, you plan and carry out minor and major changes and handle incidents as well as problem tickets.
• You support the further development of our services through automation and an improved user experience.
• In this role you actively work in our agile Cisco-focused team.
• Last but not least, you take care of the continuous optimization of our processes and services.

IT Support Engineer – Networking, Security

• Responsibility for client management during ongoing operations
• Administration and maintenance of the Windows 11 environment
• Patch management and ensuring smooth update operations
• Application management including deployment, updates and troubleshooting
• Participation in processes, approvals and test scenarios
• Introduction and optimization of workplace/modern workplace solutions
• Contribution to the implementation of new tools and standards
• Collaboration with internal departments (no external customer contact)