SUP Media

Support Engineer

SUP Media

full-time

Posted on:

Location Type: Hybrid

Location: Freiburg im Breisgau • Germany

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Salary

💰 €70,000 - €75,000 per year

About the role

  • Responsible for client management in day-to-day operations
  • Administration and maintenance of the Windows 11 environment
  • Patch management and ensuring smooth update operations
  • Application management including deployment, updates and troubleshooting
  • Participation in processes, approvals and test scenarios
  • Introduction and optimization of workplace/modern workplace solutions
  • Involvement in the implementation of new tools and standards
  • Collaboration with internal departments (no external customer contact)

Requirements

  • Solid experience in client management
  • Very good knowledge of Windows 11
  • Confident handling of Microsoft 365 (O365)
  • Good knowledge of patch and application management
  • Structured way of working and understanding of IT processes
  • Team player with a hands-on mentality
  • Fluent German, at least C1
Benefits
  • Attractive salary: approx. €72,000 per year
  • Flexible working: only 1 day per week on-site in Freiburg
  • Modern work environment and exciting IT projects
  • Freedom to shape the development of new processes and tools
  • A collegial team and short decision-making paths
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client managementWindows 11Microsoft 365patch managementapplication managementdeploymenttroubleshootingIT processes
Soft Skills
structured way of workingteam playerhands-on mentality