Sunroom Leasing

Account Management Specialist

Sunroom Leasing

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Job Level

Junior

About the role

  • Support onboarding for new partners, ensuring smooth implementation and adoption
  • Manage a portfolio of small-to-mid-sized accounts with guidance from senior team members
  • Respond to partner inquiries and proactively identify opportunities to improve client experience
  • Monitor account health metrics and flag risks or expansion opportunities
  • Assist with revenue growth initiatives
  • Collaborate with product and engineering teams to communicate client feedback
  • Maintain accurate CRM documentation and reporting
  • Contribute to improving internal processes as we continue to scale

Requirements

  • 1–3 years in SaaS account management, customer success, or a related customer-facing role
  • Experience managing smaller accounts or supporting senior team members in a client-facing capacity
  • Comfortable working toward retention, adoption, and revenue goals
  • Energetic, proactive, highly coachable, and team-oriented
Benefits
  • Flexible work arrangements
  • Opportunities for professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS account managementcustomer successCRM documentationreportingrevenue growth initiativesaccount health metricsclient feedback communication
Soft Skills
energeticproactivehighly coachableteam-oriented