Sunflower Services PBC

Account Manager

• Provides exceptional daily service to client staff
• Manage a variety of staffing situations and employee relations
• Own complex client HR engagements
• Maintain employee confidence and protect confidentiality of personnel data
• Provide support in managing existing and emerging union bargaining units
• Support the management of leave of absence (LOA) programs
• Support the research, drafting, and update of HR policies
• Maintain and deploy working knowledge of relevant policies and procedures
• Respond in an accurate and timely manner to client-facing inquiries

HR Manager – Employee Relations

Director

• independently project manage a portfolio of complex fiscally sponsored projects by leading workstreams, fostering team communications, and overseeing the execution of work completed by junior staff members
• build strong relationships with project staff, earning trust through clear and consistent communication, strong project management, and adherence to accountabilities, and consistently approach client service with a problem-solving mindset
• provide expert operational leadership, grounded in Client Service Standards, including sound contract management, financial management and legal compliance to ensure projects remain financially sound and compliant with IRS, federal, and state regulations
• grants management including overseeing the contract and subgrant processes from initial review and due diligence to drafting and implementation
• oversee and manage the complexities of incoming funds, including proposal oversight, spend down tracking, and reports to funders
• highlight concerns, propose solutions, and notify internal stakeholders of trends within the portfolio
• deftly manage towards multiple deadlines and continuously ensure priorities align with the needs of all stakeholders, pulling in subject matter expert teams as needed
• manage relationships between multiple stakeholders, including internal team, funders, programmatic staff, and grantees
• participate in advocacy training, applying learnings to recognize and enforce advocacy and lobbying regulations to ensure your portfolio of projects adheres to ensure compliance with IRS, federal, and state regulations
• ensure project data is accurately maintained
• lead scoping, pricing, and monitoring of ongoing profitability of assigned projects within portfolio
• oversee and manage performance accountabilities including setting individualized goals and managing to role expectations for each direct report
• contribute to professional growth and satisfaction of early career staff on your project teams by providing appropriate direction, support, guidance, and mentorship on project work
• promote a firm culture that centers equity and belonging; develop and share relevant skills and issue-area expertise
• as needed, people manage a team of 3-5 junior staff members, including performance management and a focus on developing, motivating, and mentoring direct reports
• oversee time keeping for direct reports; liaising with assigned capacity director as needed
• convey, support, and as appropriate, translate firm messages from leadership to direct reports
• participate in specialized team initiatives as assigned
• support the development of more efficient processes, systems, and technology as assigned
• participate in training and learning activities throughout the year
• support new business development by meeting with potential clients, evaluating projects, and developing collateral, proposals, and budgets as assigned
• implement and adhere to department and organizational policies and procedures

HR Manager – Employee Relations

Associate Director, Success Teams