Credit & Collections Representative
Sunbelt Rentals, Inc.
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$23 - CA$32 per hour
About the role
- Make collection calls on past due accounts
- Responsible for reducing delinquency for assigned accounts
- Contact customers regarding payment status
- Answer incoming customer calls
- Deal with customers and profit centers to resolve disputed invoices
- Make arrangements for joint checks with general contractors
- Forward Certificates of Insurance and Tax Certificates to appropriate departments
- Update and amend customer maintenance information
Requirements
- Knowledge of construction lien laws
- Professional phone etiquette
- Commitment to excellent customer service
- Detail oriented
- Excellent written and verbal communication abilities
- Extensive knowledge of fair debt and collection management
- Strong knowledge of state commercial laws
- Knowledge of legal lending methods
- Some experience with computerized accounting methods
Benefits
- Health, dental, vision, life insurance
- Wellbeing programs
- Retirement plan with employer matching contributions
- Paid parental leave
- Paid holidays
- Paid time off
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
collection managementaccounting methodscustomer maintenance
Soft Skills
professional phone etiquettecustomer servicedetail orientedwritten communicationverbal communication