Sunbelt Rentals, Inc.

IT Support Technician – Level 2, Bilingual (French/English)

Sunbelt Rentals, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Fort Mill • South Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $21 - $29 per hour

About the role

  • Provides support to end users on a variety of issues.
  • Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • Provide as 2nd level (Tier II) support to other helpdesk technicians.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.

Requirements

  • 2+ years demonstrated effectiveness in a similar role
  • Degree in computer science or related field (preferred, but not required)
  • Knowledge of AS/400 systems
  • Excellent knowledge of PC based hardware and software systems
  • Excellent verbal and written communication skills
Benefits
  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance
  • Flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportproblem resolutionAS/400 systemsPC hardwarePC software
Soft Skills
communication skillsjudgmentgoal planning