Senior Manager, Claims
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Portland • Connecticut • Maine • United States
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Salary
💰 $72,500 - $108,800 per year
Job Level
About the role
- Leads, manages, hires, trains, retains and motivates a team of claims professionals
- Ensures the team operation is efficient, effective and in compliance with all federal and state requirements
- Evaluates the team plan for continual improvement of the efficiency and effectiveness
- Develops and fosters excellent relationships with clients
- Collaborate with internal and external partners regarding profitability
- Utilizes operational metrics and reports to track trends
- Supports technological initiatives
- Conducts internal and external training sessions
- Completes continuing education requirements
Requirements
- 5 years progressively responsible disability claims experience
- Ability to work with diverse groups
- Technically proficient in disability products and claims
- Attains and maintains appropriate TPA licenses
- Proven ability to train and motivate employees
- Excellent analytical, critical thinking, problem solving and decision-making skills
- Strong written and verbal communication skills
Benefits
- Generous vacation and sick time
- Market-leading paid family, parental and adoption leave
- Medical coverage
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
- 401(k) employer match
- Stock purchase options
- Employer-funded retirement account
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
disability claims experiencedisability products knowledgeoperational metrics analysistraining and development
Soft Skills
team leadershipemployee motivationrelationship buildinganalytical skillscritical thinkingproblem solvingdecision makingwritten communicationverbal communication
Certifications
TPA licenses