Sun Life

IT Governance and Compliance Analyst

Sun Life

full-time

Posted on:

Location Type: Hybrid

Location: TorontoCanada

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Salary

💰 CA$60,000 - CA$97,000 per year

Tech Stack

About the role

  • Join Sun Life’s Chief Technology Office (CTO) Governance and Compliance team and help strengthen how we manage technology risk and compliance at scale.
  • Maintain our global controls framework in ServiceNow IRM (GRC), support audit and assessment readiness.
  • Partner with infrastructure and cloud teams across networks, servers, storage, call centre, workstations, and database platforms.
  • Provide GRC subject-matter expertise, guidance, and advisory support to CTO stakeholders.
  • Translate enterprise, regulatory, and security obligations into clear, actionable requirements.
  • Maintain the CTO governance and compliance control framework in ServiceNow IRM (GRC).
  • Facilitate CTO assurance activities (audits, assessments, certifications).

Requirements

  • 3+ years of experience in GRC, IT risk, IT controls, audit, or compliance (technology environment preferred)
  • Hands-on experience in ServiceNow IRM (GRC) maintaining controls, indicators, and control-to-framework mappings
  • Experience mapping controls to common frameworks (e.g., ISO 27001/17, SOC 2, NIST, CSA CCM, HITRUST)
  • Experience producing metrics and reports from ServiceNow/Excel, and defining audit-ready evidence expectations for controls
  • Audit/assessment support experience (evidence coordination, issue tracking, remediation follow-up)
  • Familiarity with infrastructure and cloud services (networks, servers, storage, cloud platforms)
  • Strong communication skills and stakeholder management across technical teams and leaders.
Benefits
  • Wellness programs that support the three pillars of your health – mental, physical, and financial
  • The opportunity to move along a variety of career paths with amazing networking potential.
  • A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GRCIT riskIT controlsauditcomplianceServiceNow IRMcontrol mappingmetrics productionreportingevidence coordination
Soft Skills
communicationstakeholder management