
IT Governance and Compliance Analyst
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$60,000 - CA$97,000 per year
Tech Stack
About the role
- Join Sun Life’s Chief Technology Office (CTO) Governance and Compliance team and help strengthen how we manage technology risk and compliance at scale.
- Maintain our global controls framework in ServiceNow IRM (GRC), support audit and assessment readiness.
- Partner with infrastructure and cloud teams across networks, servers, storage, call centre, workstations, and database platforms.
- Provide GRC subject-matter expertise, guidance, and advisory support to CTO stakeholders.
- Translate enterprise, regulatory, and security obligations into clear, actionable requirements.
- Maintain the CTO governance and compliance control framework in ServiceNow IRM (GRC).
- Facilitate CTO assurance activities (audits, assessments, certifications).
Requirements
- 3+ years of experience in GRC, IT risk, IT controls, audit, or compliance (technology environment preferred)
- Hands-on experience in ServiceNow IRM (GRC) maintaining controls, indicators, and control-to-framework mappings
- Experience mapping controls to common frameworks (e.g., ISO 27001/17, SOC 2, NIST, CSA CCM, HITRUST)
- Experience producing metrics and reports from ServiceNow/Excel, and defining audit-ready evidence expectations for controls
- Audit/assessment support experience (evidence coordination, issue tracking, remediation follow-up)
- Familiarity with infrastructure and cloud services (networks, servers, storage, cloud platforms)
- Strong communication skills and stakeholder management across technical teams and leaders.
Benefits
- Wellness programs that support the three pillars of your health – mental, physical, and financial
- The opportunity to move along a variety of career paths with amazing networking potential.
- A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GRCIT riskIT controlsauditcomplianceServiceNow IRMcontrol mappingmetrics productionreportingevidence coordination
Soft Skills
communicationstakeholder management