Sun Life

Associate Director, Complementary and Integrative Medicine

Sun Life

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $109,400 - $164,100 per year

Job Level

Senior

About the role

  • Establish the overall vision, mission, and strategic goals for PinnacleCare’s CIM program
  • Lead the development and implementation of a multi-year strategic plan to expand CIM services, identify innovative opportunities, and strengthen partnerships that enhance member value
  • Serve as PinnacleCare’s subject matter expert on complementary and integrative medicine, providing direct clinical consultation and guidance to health advisors and internal teams
  • Collaborate with the Chief Medical Officer (CMO) and organizational leadership to expand and manage the CIM Medical Advisory Board and provider referral network
  • Oversee program operations, productivity, and budget performance to ensure sustainability and measurable impact
  • Develop strategies to advance the visibility and increase usage of CIM services across the organization
  • Collaborate with the Research and Medical Intelligence teams in developing evidence-based reports, literature reviews, and data summaries on CIM topics
  • Work with the Director of Research to identify qualified members of the CIM clinical community to produce high level research reports for internal and external distribution
  • Maintain and enhance the CIM clinician and facility database to ensure it remains current, credible, and aligned with evidence-based practice standards
  • Participate in complex case reviews and facilitate referrals to qualified CIM clinicians and specialists within the network
  • Develop and deliver training and professional development programs on CIM approaches, modalities, and evidence-based practices for internal staff
  • Collaborate with Marketing and Communications to highlight CIM program value, outcomes, and innovations in internal and external publications
  • Represent the CIM program at internal meetings, external conferences, and industry events to build awareness and credibility
  • Support Membership Development and Relationship Management teams with CIM-related education, resources and client consultations
  • Provide operational oversight for all CIM activities to ensure high-quality member experience and alignment with PinnacleCare standards
  • Build and maintain relationships with CIM clinicians, vendors, and strategic partners to support service excellence and continuity of care
  • Identify and implement process improvements to enhance efficiency, member satisfaction, and cost effectiveness
  • Resolve clinical and operational issues related to CIM services and referrals in collaboration with internal and external partners

Requirements

  • Doctor of Naturopathic Medicine (ND) degree from an accredited naturopathic medical college
  • Board certification by the North American Board of Naturopathic Examiners
  • Demonstrated experience in program leadership, strategic planning and service expansion within the field of integrative medicine
  • Strong clinical foundation and working knowledge of Complementary, Alternative and Integrative modalities
  • Excellent interpersonal, written and verbal communication skills with the ability to collaborate effectively across disciplines
  • Proven ability to balance clinical quality with financial and operational priorities
  • Proficiency with Microsoft office Suite
  • Strong problem-solving, organizational and analytical skills
Benefits
  • generous vacation and sick time
  • market-leading paid family, parental and adoption leave
  • medical coverage
  • company paid life and AD&D insurance
  • disability programs
  • partially paid sabbatical program
  • 401(k) employer match
  • stock purchase options
  • employer-funded retirement account
  • flexible, inclusive and collaborative work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program leadershipstrategic planningservice expansionclinical consultationevidence-based practicesprocess improvementsdata summariestraining developmentclinical qualityanalytical skills
Soft Skills
interpersonal skillswritten communicationverbal communicationcollaborationproblem-solvingorganizational skills
Certifications
Doctor of Naturopathic Medicine (ND)Board certification by the North American Board of Naturopathic Examiners