Director – Stop Loss Claims Strategy and Innovation
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Connecticut • Maine • United States
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Salary
💰 $130,600 - $195,900 per year
Job Level
About the role
- lead an organization focused on enhancing our Stop Loss Claims capabilities and improving the support we provide to our distribution partners
- establish the Stop Loss Claims organization’s strategic direction and execute our strategy with the client at the center
- regularly interact with senior leadership, business stakeholders, and clients to influence business solutions and strategy
- identify best practices and lead organizational change initiatives
- promote superior customer service to our internal and external partners
- support new claim system development and implementation for Stop Loss
- create and foster a team environment that encourages innovation and continuous improvement
- lead complex and strategic initiatives, managing projects in both traditional and agile approaches
- stabilize business processes and produce streamlined documentation
- create an efficient training and development program
- proactively identify opportunities for enhancements to improve client experience
- effectively manage a Data Analysis & Innovation team to provide quality reports and promote analysis
Requirements
- 5-7 years of experience leading expanded teams within medical stop loss, health insurance, workers compensation or related industry
- 5+ years of Stop Loss product exposure and claim administration experience
- Bachelor's degree preferred
- Stop Loss Claims expert with demonstrated experience managing multiple teams and functions
- Proven success leading organizational change and strategic initiatives
- Superior ability to interface and build relationships with clients and internal stakeholders
- Well-developed communication skills
- Strong business acumen
- Thorough working knowledge of Sun Life Stop Loss Claims philosophy and market trends
- Experience with project management and change management methodologies
- Superior collaboration skills
- Proficiency with Excel, PowerPoint, Microsoft Word, Visio and/or Project Office
Benefits
- generous vacation and sick time
- market-leading paid family, parental and adoption leave
- medical coverage
- company paid life and AD&D insurance
- disability programs
- partially paid sabbatical program
- 401(k) employer match
- stock purchase options
- employer-funded retirement account
- flexible, inclusive and collaborative work environment that supports career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Stop Loss Claimsclaim administrationdata analysisproject managementchange managementExcelPowerPointMicrosoft WordVisioProject Office
Soft Skills
leadershipcommunicationbusiness acumencollaborationcustomer serviceinnovationcontinuous improvementrelationship buildingorganizational changestrategic thinking
Certifications
Bachelor's degree