Director – New Business and Underwriting
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Waterloo • Canada
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Salary
💰 CA$110,000 - CA$180,000 per year
Job Level
About the role
- Lead daily operations focused on Client service and advisor satisfaction
- Optimize processes and workforce planning
- Champion a Client-centric culture
- Oversee complex case escalations
- Implement and strengthen controls and governance
Requirements
- 5+ years of experience in financial services
- Knowledge of the Canadian retail insurance landscape
- Life Insurance Underwriting experience or working towards AALU or FALU designation
- University degree
- Bilingualism (French, English) required for Quebec
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonus plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Life Insurance UnderwritingAALU designationFALU designation
Soft Skills
Client serviceadvisor satisfactionprocess optimizationworkforce planningClient-centric culturecase escalation managementcontrols and governance