Manager, Data Intake Claim Services
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Connecticut • Maine • United States
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Salary
💰 $54,100 - $81,200 per year
About the role
- Manage individual and team performance in a high-production environment
- Oversee stop loss insurance claims processing, including medical/Rx claims creation
- Monitor and analyze team metrics using advanced Excel skills
- Ensure accuracy and data integrity in all processing activities
- Document and communicate policies and procedures clearly
- Manage data intake inventory levels and coordinate communication with clients
- Oversee data management and reporting functions
- Collaborate across the organization to meet data intake needs
- Update Visual Boards and tracking systems
- Design and facilitate training sessions based on quality trends
- Develop current staff and manage recruitment, onboarding, and training process
- Empower staff to develop and execute continuous improvement initiatives
- Meet regularly with Senior Manager to communicate improvements
Requirements
- Prior management experience required
- BS/BA degree with 5-7 years of industry experience preferred
- Advanced knowledge of Microsoft Excel, Word, and PowerPoint
- Strong understanding of stop loss insurance products and medical claims data/processes
- Data intake and stop loss product expertise
- Exceptional organizational skills with ability to independently manage time and staff performance
- Proven ability to build partnerships and influence across all organizational levels
- Results-oriented mindset with strong analytical and problem-solving skills
- Strong resourcefulness and adaptability
- Commitment to continuous learning and professional development
Benefits
- Health insurance
- 401(k) employer match
- Generous vacation and sick time
- Market-leading paid family, parental and adoption leave
- Company paid life and AD&D insurance
- Disability programs
- Partially paid sabbatical program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
advanced Exceldata managementdata analysisclaims processingstop loss insurancemedical claims datareporting functionstraining designcontinuous improvement
Soft skills
management experienceorganizational skillstime managementpartnership buildinginfluenceanalytical skillsproblem-solving skillsresourcefulnessadaptabilitycommitment to learning