Sun Life

Event Operations Coordinator

Sun Life

full-time

Posted on:

Location Type: Hybrid

Location: WaterlooCanada

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Salary

💰 CA$49,000 - CA$77,000 per year

Job Level

About the role

  • Support for event booking process for onsite, offsite, virtual and hybrid events including:
  • Reviewing space requests, providing alternative availability where applicable, creating events based on BPs requirements, sending event confrontations
  • Completing missing event details and sending confirmations for event requests submitted through OSB Event Services Shared Inbox
  • Respond to inquiries in Event Services inbox in a timely manner
  • Creation of administrative and repeating events
  • Working off maintenance schedules with vendors (ie. HitPlay) to enter Maintenance holds, assisting with creation of Development Days, etc.
  • Assist with the closing/reconciliation process for events and catering services
  • Build and maintain close relationships with business partners to gain in-depth knowledge of objectives and expectations
  • Maintain and update contact list within Momentus for new SLF contacts, E&EX employees, etc.
  • Create dashboards for new employees, new widgets for dashboards as requested etc.
  • Produce and distribute monthly internal communications/reporting (ie. CSATs, attendance, etc.)
  • Support operational reporting and metrics as required
  • Support purchase coordinator tasks as required

Requirements

  • Understanding of event management logistics and hospitality business processes
  • Ability to build strong business relationships and develop an understanding of unique needs of various key stakeholders, adapting quickly in a rapidly changing environment
  • Accounts payable/receivable coordination experience.
  • Knowledge of SAP and/or ARIBA systems an asset
  • Fluency in MS Office Suite of tools (Excel, Word, Power Point)
  • Self-motivated with ability to work in a team environment with internal and external partners
  • Post-secondary education with experience in Event Planning, Project Management an asset
  • 1 - 3 years of experience in an administrative role
  • Previous experience with event management software and digital tools an asset
  • Bilingualism (English/French) an asset
Benefits
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • We’re committed to creating an inclusive and respectful environment.
  • Our goal is to make sure all our employees have the chance to live up to their full potential

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event management logisticsadministrative coordinationaccounts payableaccounts receivableevent management softwareproject managementreporting metricsdashboard creationdata analysis
Soft skills
relationship buildingadaptabilityself-motivationteam collaborationcommunication
Certifications
post-secondary education in Event Planningpost-secondary education in Project Management